Ratings based on 985 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
by A verified traveler
Posted 10 Nov 2024
This property was okay, breakfast was great. I would have rated it better if there weren't cigarette holes in the sheets and bed spread. I like the microwave and fridge. Dated, but checks the box of a good bed to sleep!
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Melinda, Thank you for sharing your feedback with us. We appreciate your positive comments on the breakfast and amenities. We take all feedback seriously to continually improve our services. Should you have any further concerns, please don't hesitate to reach out to our management team for assistance. Safe travels!
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Guest Relations Management /, Hotel Management
Hi Rick,Thank you for reaching out and sharing your positive feedback. We strive to create a comfortable and welcoming environment for all our guests, so it's wonderful to hear that we succeeded in making your stay enjoyable. Your satisfaction is our utmost priority, and we're thrilled to have contributed to your travel comfort.We look forward to welcoming you back again soon!
by A verified traveler
Posted 25 Oct 2024
For the price, this is a good place to rest your head. The area around it is industrial, so you have to drive to get to restaurants.
Comment from Hotel Management
26 Oct 2024 by Guest Relations Management, Hotel Management
Hi Gerard,Thank you for taking the time to share your thoughts about your recent stay with us. We’re pleased to hear that you found our hotel to be a good value for your needs.We understand that the surrounding industrial area may require some driving to reach restaurants. If you need any recommendations for dining options next time, please don’t hesitate to ask—we’re here to help!We appreciate your feedback and hope to welcome you back soon for another enjoyable stay.
by A verified traveler
Posted 21 Oct 2024
You get what you pay for and this was very much at the budget end. No local dining options or anything nearby.
Breakfast looked OK, until a junkie couple coughed and spluttered all over the hot food and used the hands to scoop the food out the trays onto their plates. Skipped the sausage and egg after that!
Comment from Hotel Management
23 Oct 2024 by Guest Relations Management, Hotel Management
Dear Vincent,Thank you for sharing your thoughts with us. We appreciate your feedback and apologize for the experience you encountered during your stay.We understand that you found the dining options limited, and we’re constantly working to improve our local partnerships to enhance our guests' experiences. Your comments about breakfast are particularly concerning, and we take food safety and cleanliness very seriously. We will address this issue with our team to ensure a more pleasant dining environment for all our guests.We value your input and hope you’ll consider giving us another chance in the future. Your comfort and satisfaction are our top priorities.
by A verified traveler
Posted 30 Sep 2024
The room was large and the bed was comfortable. There were plenty of parking spaces.
Comment from Hotel Management
2 Oct 2024 by Guest Relations Management, Hotel Management
Dear Sharon,Thank you for your lovely feedback! We’re delighted to hear that you enjoyed the spacious room and found the bed comfortable. It’s great to know that our parking facilities met your needs as well.We appreciate your kind words and hope to welcome you back soon for another enjoyable stay!
by A verified traveler
Posted 8 Sep 2024
This an adequate hotel room to spend the night while traveling across the Southwest. The hosts were very friendly and helpful, but the room itself was just okay. The breakfast was adequate , but nothing special. It's a good price for what you get.
Comment from Hotel Management
10 Sep 2024 by Manager, Hotel Management
Hello Donna, We're pleased to hear you found our hosts friendly and helpful during your stay. We appreciate your feedback on the accommodations and breakfast. Your input will help us to enhance our services. If you have any further insights or need assistance in the future, feel free to reach out to us directly.
by A verified traveler
Posted 6 Sep 2024
The staff were nice, friendly, professional ! The room , restroom, the eating area for breakfast ,front desk outside and around the property was clean !! It was great!!
Comment from Hotel Management
6 Sep 2024 by Guest Relations Management, Hotel Management
Hi Ivory,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
by A verified traveler
Posted 5 Sep 2024
Poor staffing during continental breakfadt hours. All hot food trays were empty and took 20 minutes to refill
Comment from Hotel Management
6 Sep 2024 by Guest Relations Management, Hotel Management
Hi Tom,We apologize for the inconvenience you experienced during breakfast service. Your feedback is important, and we will address the staffing and food replenishment to provide a better experience for our guests. We appreciate your understanding and hope to welcome you back for an improved stay.
by A verified traveler
Posted 3 Sep 2024
The staff were extremely friendly and helpful. The room was clean and ready for me when I arrived. The only negative was that several of the breakfast items were empty and were not refilled or resupplied during the breakfast hours.
Comment from Hotel Management
4 Sep 2024 by Guest Relations Management, Hotel Management
Hi Lacy,We are delighted to hear that you found our staff extremely friendly and helpful, and your room clean and ready upon arrival. However, we apologize for the inconvenience you experienced with the breakfast items not being promptly refilled during your visit. Your feedback is appreciated, and we will address this issue to ensure a more seamless dining experience for our guests in the future.Thank you for sharing your positive experience and areas for improvement. We look forward to welcoming you back for another enjoyable stay.
