Ratings based on 43 Verified Reviews

3.9 out of 5
81% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 6 May 2024
The owner was very kind and friendly. He let us check in early and on the day we checked out, he let us leave our bags in the reception and watched them for us. The downside to this place is its cleanliness and facilities. There were cobwebs, spiders, and other insects. The sheets and towels didn't look very clean. The bathroom was also not that great. I think I would have been okay with the lack of cleanliness if it were cheaper. The cost was mid-level, but the cleanliness was that of a cheap place.
5 out of 5
by A verified traveler

Posted 8 Feb 2024 on Hotels
Comment from Hotel Management
12 Feb 2024 by Mr AEK, Hotel Management
Thank you so much hope to service you next time
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Mar 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Feb 2023
2 out of 5
by A verified traveler

Posted 24 Jan 2023
9 days: room swept 1 time; new towels 1 time; room never cleaned; no tv for 4 days; no normal provision of all that one expects = bad service
4 out of 5
by A verified traveler

Posted 24 Feb 2020 on Ebookers
This property is in a quiet street, close to many restaurants and massage places. People working here are friendly and helpful. I booked a Deluxe Family Room with garden view as the photos looked beautiful and I needed a room to accommodate three adults. Unfortunately the first room given had only one window and was very dark - nothing like the photos. We asked for the room in photos but it was booked for the whole time when we were there. The other room on offer was lighter with more windows, but still downstairs (we expected that it will be upstairs). If you decide to book this type of room, contact the property in advance to confirm which room you will be allocated. Apart from this issue everything else was good. The breakfast is tasty with plenty of choices. There are coffee/tea facilities in the reception.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Feb 2020 on Hotels
5 out of 5
by A verified traveler

Posted 13 Jan 2020
Staff are very helpful and speak nice English. The location is great that it’s near city center. Basically you can travel around and visit major attractions in Luang Prabang on foot easily everyday living this hotel. The environment is nice and cozy. Room is big, clean and well equipped. Breakfast is great. Koi pond and the garden is a delight and sth happy to see everyday. Totally cost effective and worth your stay!
4 out of 5
by A verified traveler from Banglok

Posted 7 Jan 2020
Pleasant staff, family run essestially. Recommendations for tours need to be better as 2 places we visited were not appropriate. The pottery place is practically no existence and quality of products is worse then children's school products and we had to go over by ferry (safety questionable). Weaving place is expensive and essentially a place selling products and not for viewing of process. Driver is not professional, like dropping us at a nondescript place at some isolated location for a good loas lunch. We had to walk back to hotel and found him lunching near hotel. We had to walk to find our own lunch place in town which is not appreciated on a warm day. No seat belts for passengers. Better off to check in town.
5 out of 5
by A verified traveler

Posted 19 Dec 2019
Clean, professional, and well located. Helpful staff, and good amenities. There's a corner store close by, and it's just a short walk to some great coffee shops and local bars.