Ratings based on 29 Verified Reviews

3.8 out of 5
60% of guests recommend
4.1 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 26 Nov 2019
No WIFI very weak . Dog barking all night . Coffee very bad
4 out of 5
by A verified traveler

Nice hotel, free shuttle multiple times a day

Posted 7 Mar 2019 on Hotels
Lovely hotel with beautiful gardens, staff and rooms. Our only issue was how green with algae the pool was, we asked staff to clean it but there were language barriers.
5 out of 5
by A verified traveler from Chiangmai th.

Posted 12 Jan 2019
They upgraded room for family room so we were very comfortable staying.
4 out of 5
by A verified traveler

Bug infested

Posted 26 Feb 2017 on Hotels
Quite far out of town. Tuk tuks will really try hard to rip you off. Even hotel arranged tuk tuks do this. They mark up price to 50,000kip when 20,000 can do trip. Also rooms are infested wth mosquitos. Staff leave doors and windows open when cleaning. So each night (we stayed 3) we were up for hours trying to kill all mosquitoes. No bug spray a available by hotel. Probably 20 mosquitoes in room per night. Rooms are really large, which while good means jts very hard to find bugs
2 out of 5
by A verified traveler from London

Not very good customer service!

Posted 22 Jan 2016
Room is nice but shower is too slow. Staff hardly smile to the guest and not communicate very much in english!
4 out of 5
by Joseph from Hawaii

Ok stay for the money

Posted 25 Dec 2015 on Hotels
Nice stay Transportation to night market and pick up were a nice plus Breakfast nothing special Pool a plus Staff helpful Room clean
3 out of 5
by A verified traveler

Posted 25 Dec 2015 on Wotif
Not great, place was not so clean, especially the restaurant/breakfast area.
4 out of 5
by Graham from London

Posted 1 Dec 2015 on Hotels
Very nice room in the hotel. Reception staff don't speak very English so beware. It also took 3 attempts to get a room. The 1st room wouldn't unlock, the 2nd was a double when we'd booked a twin but the 3rd was very nice. The hotel is a LONG way out of town so not ideal and only infrequent shuttle buses into town.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bangkok

Away from central Luang Prabang

Posted 22 Aug 2015
Pros: Poor location
Lady at reception tried to make me pay a bill twice. Was not impressed
4 out of 5
by A verified traveler

Chill vibe

Posted 13 Mar 2015 on Hotels
Lovely stay, great pool! Unfortunately the only people staying at the time but lovely surroundings!