Ratings based on 29 Verified Reviews
4.1 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2019
No WIFI very weak . Dog barking all night . Coffee very bad
by A verified traveler
Nice hotel, free shuttle multiple times a day
Posted 7 Mar 2019 on HotelsLovely hotel with beautiful gardens, staff and rooms. Our only issue was how green with algae the pool was, we asked staff to clean it but there were language barriers.
by A verified traveler from Chiangmai th.
Posted 12 Jan 2019
They upgraded room for family room so we were very comfortable staying.
by A verified traveler
Bug infested
Posted 26 Feb 2017 on HotelsQuite far out of town. Tuk tuks will really try hard to rip you off. Even hotel arranged tuk tuks do this. They mark up price to 50,000kip when 20,000 can do trip.
Also rooms are infested wth mosquitos. Staff leave doors and windows open when cleaning. So each night (we stayed 3) we were up for hours trying to kill all mosquitoes. No bug spray a available by hotel. Probably 20 mosquitoes in room per night. Rooms are really large, which while good means jts very hard to find bugs
by A verified traveler from London
Not very good customer service!
Posted 22 Jan 2016Room is nice but shower is too slow. Staff hardly smile to the guest and not communicate very much in english!
by Joseph from Hawaii
Ok stay for the money
Posted 25 Dec 2015 on HotelsNice stay
Transportation to night market and pick up were a nice plus
Breakfast nothing special
Pool a plus
Staff helpful
Room clean
by A verified traveler
Posted 25 Dec 2015 on Wotif
Not great, place was not so clean, especially the restaurant/breakfast area.
by Graham from London
Posted 1 Dec 2015 on Hotels
Very nice room in the hotel. Reception staff don't speak very English so beware. It also took 3 attempts to get a room. The 1st room wouldn't unlock, the 2nd was a double when we'd booked a twin but the 3rd was very nice.
The hotel is a LONG way out of town so not ideal and only infrequent shuttle buses into town.
Recommended
for Everyoneby A verified traveler from Bangkok
Away from central Luang Prabang
Posted 22 Aug 2015
Pros: Poor location
Lady at reception tried to make me pay a bill twice. Was not impressed
by A verified traveler
Chill vibe
Posted 13 Mar 2015 on HotelsLovely stay, great pool! Unfortunately the only people staying at the time but lovely surroundings!