Ratings based on 19 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Jan 2019
The views are amazing. Nice pool and the little cabanas are cool. The WiFi is pool and the tv does not come in because of it. The shuttle only runs til 5 and the vehicle is an older large truck that does not shelter you from the rain. Breakfast is good but in a land of great coffee they serve instant. They have a big sign by the pool that says they serve dinner til 9 but the restaurant is only open for breakfast and lunch. The location is far from town but this would not be a problem if the shuttle ran longer and if the restaurant was open.
Comment from Hotel Management
2 Feb 2019 by Noi, Hotel Management
Dear Customer
The first of all i want to say thank you so much for stayed with us at Paradise Resort.
We have to apologize for our inconvenient if there are something mistaken. and thank you so much for your very good advice we will try to do the best and improve onward and we hope that you will forgive us and hope to see you next time.
We looking forward to welcome to visit us again in the future.
Sincerely
Ms Noi and Team
by A verified traveler from Vietnam
Posted 12 Oct 2018
Pretty run down, nowhere near a “resort”. If you are there during off season, lots of things not available, such as the breakfast buffet, etc. The family room that we booked was disgusting - very run down, mold on shower curtain, ants everywhere - no air con in main room - but they did move us to a nicer room, which was fine. Just don’t expect a lot. Staff named Ms. Noi was always helpful and polite. One day the Chef had to leave and there was no one there to cook lunch, so Noi made us chicken fried rice and French fries, which was the only thing she could cook. Not very close to town, and if the free shuttle is somewhere else (like picking someone up at the airport) you are out of luck.
Comment from Hotel Management
14 Oct 2018 by Noi, Hotel Management
Dear Madam Kim
Thank you so much for your recommended,
we are really appreciated and we will work hard to improve it is would be very good in the future.
Very respectfully.
Ms noi
Recommended
for Everyoneby A verified traveler from HK
Relax environment
Posted 1 Jul 2018
Pros: Staff are friendly and helpful
Cons: If here is return shuttle bus from city to hotel e.g. 1 trip in the late afternoon at 6pm.
Location: A resort style of accommodations and not many tourist attractions nearby. Have to travel by free scheduled shuttle bus or ride on bicycle for visit.
Comfortable, quiet, relax, clean, spacious and well decorated room.
Free use of bicycle and several scheduled shuttle bus to city centre which let you enjoy Luang Prabang city.
Breakfast is simple and there are not many choices.
Comment from Hotel Management
2 Jul 2018 by Noi, Hotel Management
Dear customer
thank you so much for your good review and good advise
we always try to do the best and will be improve forward.
by A verified traveler
Posted 29 Apr 2018 on Hotels
Comment from Hotel Management
17 Jun 2018 by Keo, Hotel Management
Dear Customer.
First of all, we have to thank you so much for your choosing to stayed with us at Luang Prabang Paradise Resort. and thank you for your feedback.
we will do our best for your come back to stay with us next time.
Recommended
for Everyoneby A verified traveler from Bangkok
nice place
Posted 30 Oct 2017
Pros: style
Good Value. We stayed for 2 nights in a large room.The Paradise Resort has everything you will need for a very comfortable stay in Luang Prabang.
Comment from Hotel Management
2 Nov 2017 by Miss noi, Hotel Management
Thank you very much for your good feedback.
by A verified traveler from Melbourne
Nice hotel but too far from town
Posted 20 Feb 2017
Pros: Very spacious and clean rooms
Cons: Breakfast could be improved and also the beds are very hard.
Location: The hotel is a good 35 minute walk into town but they do provide free shuttle service around 5 times per day. The hotel is right on the river.
Had a five night stay at LP paradise hotel. Room was clean and spacious and the staff were absolutely fabulous.
The hotel is close to a few local temples and unfortunately the Monks like to bangs their drums each morning at approx. 3.15 and 4.15am. It is a nice hotel with great staff but I don't think I would stay there again.
by paul
Posted 18 Feb 2017 on Hotels
Nicest staff I have been around in a long time. From the man who picked us up from the airport to the breakfast ladies, everyone smiled, said hello and would try to help you with anything you needed. The hotel was nice looking and we had a room which had a balcony that overlooked the river. Really couldn't have been much nicer. There was one negative though, it is not very close to downtown, if you don't have a car they provide a shuttle at set times but it isn't as easy to come and go as you might want.
Comment from Hotel Management
25 Jul 2018 by sengkeo, Hotel Management
thank you for your feedback
Recommended
for Everyoneby A verified traveler
Nice relaxed ambient resort
Posted 1 Dec 2016Very welcoming and friendly staff. This place doesn't disappoint
by A verified traveler
Nhân viên nhiệt tình, dễ mến nhưng chất lượng pòém
Posted 1 Jan 2020 on HotelsNhân viên phục vụ nhiệt tình, thân thiện là cứu tinh của nơi này vì phòng ốc đã quá cũ, cảnh quan không được nâng cấp, chăm sóc kĩ lưỡng, resort đang xây mới một số phòng nên nhìn không ăn nhập với kiến trúc tổng thể và làm chật chội không gian chung, không thể gọi là resort. Đồ ăn sáng đơn điệu.
by A verified traveler from Korea
가성비 좋은 호텔입니다!
Posted 5 Sep 2018직원들이 모두 친절해요. 도심과는 조금 떨어져 있지만, 호텔에서 시간표에 따라 무료 셔틀버스를 운영하고 있어서 움직이기도 편해요. 또한 공항가는 셔틀버스 요청하면 무료로 운행해 줍니다. 조식 메뉴도 매일 바뀌어서 맛있게 먹을 수 있었습니다. 너무 만족한 숙소였습니다!
Comment from Hotel Management
14 Oct 2018 by Noi, Hotel Management
Dear Value Customer
Thank you so much for your very good feedback
we are really appreciate
Best regards
Ms Noi
