Ratings based on 1,929 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 22 Nov 2024
No Beach stinking sewer p[ipe. Got no wake up call
by A verified traveler
Posted 22 Nov 2024
I enjoyed my stay at Sonesta Maho Beach. The staff was great, the food was good and I loved my room because the view was amazing. However, after booking I was alerted that the main pool would be closed due to renovations and it definitely impacted my stay because the other pools were very crowded because of this and loud construction went on for most of the day because of the renovations. I just wanted to know this information before I booked.
by A verified traveler
Posted 21 Nov 2024
Overall it was a nice property. 5 minutes from the airport. Little issue with the roof in the lobby that was dripping water. Very friendly and caring staff.
Comment from Hotel Management
21 Nov 2024 by Fiorela Richardson, Hotel Management
Dear Rebecca,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Fiorela Richardson, Hotel Management
Dear Bibi,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten
by A verified traveler from New York
Posted 20 Nov 2024
Very family friendly!
Comment from Hotel Management
21 Nov 2024 by Fiorela Richardson, Hotel Management
Dear Michaela,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten
by A verified traveler
Posted 20 Nov 2024
The liquor is cheap and food was decent.
Comment from Hotel Management
21 Nov 2024 by Fiorela Richardson, Hotel Management
Dear Versie,Greetings from the Sonesta Maho Beach Resort Casino and Spa.We regret to learn that we have missed the mark in exceeding some of your expectations. We have made detailed notes of your comments and feedback, and rest assure that the information has been relayed and actioned by the relevant departments.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.
by A verified traveler
Posted 19 Nov 2024
Great service, great location, would recommend and return.
Comment from Hotel Management
19 Nov 2024 by Fiorela Richardson, Hotel Management
Dear Dimitri Hugh,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten
by A verified traveler
Posted 19 Nov 2024
No easy access to the beach.
Comment from Hotel Management
19 Nov 2024 by Fiorela Richardson, Hotel Management
Dear Marie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Fiorela Richardson, Hotel Management
Dear Eliodor,Greetings from the Sonesta Maho Beach Resort Casino and Spa. We regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.
