Ratings based on 124 Verified Reviews

4.5 out of 5
94% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Nov 2024
We loved our stay in the Canopy Bayan - it was quiet and secluded - just the sounds of the rainforest. The bayan windows are entirely screened in, so you can leave the shutters open if you want to listen to the rainforest all night. The rest of the property is beautiful and we really enjoyed the food at the restaurant! I was thrilled they had a plant based menu! :)
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Aug 2024 on Wotif
2 out of 5
by A verified traveler

Tragic

Posted 27 Jul 2024 on Hotels
A beautiful place with great food but the worst bed I’ve ever slept in. It was truly like torture. Every time my husband breathed it shook. It hurt my body. All I wanted was to sleep after a long day of driving and I basically paid $350 to cry.
5 out of 5
by A verified traveler

Rainforest retreat

Posted 20 Jul 2024 on Hotels
Great place to stay in a stunning part of the world. Rooms are thoughtfully decorated and recommend the guided tour of the property. Learnt a lot.
4 out of 5
by A verified traveler

Quiet Interlude.

Posted 6 Jul 2024 on Hotels
Staff went above and beyond to ensure you felt welcome and settled upon arrival. The young Irishman was a fountain of knowledge about the facility, surrounding areas, nature in the area and naturally the food and drink. He epitomised high quality hospitality. The gentleman who took care of the rainforest gardens worked long hours and was always productively engaged. A very relaxed stay, even napped during the day, which is highly unusual.
5 out of 5
by A verified traveler

Posted 13 May 2024 on Hotels
Amazing place surrounded by rainforest! Individual units with screened windows was perfect to keep the bugs out but not the sounds of birds and rain. Staff was fantastic!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Apr 2024
4 out of 5
by A verified traveler

Posted 11 Apr 2024
Great setting in the rainforest. Staff very helpful and friendly. Only issue on our visit is that it felt the lodge had opened a little too soon after the renovations required after Cyclone Jasper. Things didn't run as smoothly as we were expecting
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Aug 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Feb 2023
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