Ratings based on 973 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
by A verified traveler from Brandon
Posted 1 Jan 2025
Comment from Hotel Management
2 Jan 2025 by Mildre Gonzalez, General Manager, Hotel Management
Maria,Thank you for staying with us and for taking the time to give us a rating. We are glad you enjoyed your stay.
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Mildre Gonzalez, General Manager, Hotel Management
Shawn,Thank you for staying with us and for taking the time to give us rating. Our apologies that we did not meet yours and ours expectations.
by A verified traveler
Posted 28 Dec 2024
Room was clean and nice but I was in an awful room in the corner by the stairwell. You could hear everything. People walking and closing the outside door. I had a child who couldn’t sleep to well because how loud it was.
Comment from Hotel Management
30 Dec 2024 by Mildre Gonzalez, General Manager, Hotel Management
Andy,Thank you for staying with us and for taking the time to give us rating and review.. Our apologies that we did not meet yours and ours expectations.
by A verified traveler
Posted 27 Dec 2024
No internet at all
Comment from Hotel Management
30 Dec 2024 by Mildre Gonzalez, General Manager, Hotel Management
Brenda,Thank you for staying with us and for taking the time to give us rating. Our apologies that we did not meet yours and ours expectations.
by A verified traveler
Posted 27 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Mildre Gonzalez, General Manager, Hotel Management
Natasha,Thank you for staying with us and for taking the time to give us a rating. We are glad you enjoyed your stay.
by A verified traveler
Posted 26 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Mildre Gonzalez, General Manager, Hotel Management
Devynne,Thank you for taking the time to give us a rating. We are glad you enjoyed your stay.
by A verified traveler
Posted 24 Dec 2024
The whole hotel smelled like smoke. I passed several other guests during my stay there who smelled like they hadn’t showered in a month. The first morning we were woken up by extremely loud maintenance noises next door, around 7am. The next morning the paper thin walls could not hid the noise of a couple next door (who tried to cover the sound with very loud music). This was 8am. Asked for room service around 10am at the front desk, who told us they couldn’t accommodate because we had to ask before 8am.
Comment from Hotel Management
30 Dec 2024 by Mildre Gonzalez, General Manager, Hotel Management
Derrick,Thank you for staying with us and for taking the time to give us the rating. Our apologies that we did not meet yours and our expectations.
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Mildre Gonzalez, General Manager, Hotel Management
Sandra,Thank you for staying with us and for taking the time to give us the rating. Our apologies that we did not meet yours and our expectations.
by A verified traveler
Posted 22 Dec 2024
Cleanly, safe stay.
Comment from Hotel Management
30 Dec 2024 by Mildre Gonzalez, General Manager, Hotel Management
Mallory,Thank you for taking the time to give us a rating. We are glad you enjoyed your stay.
