Ratings based on 967 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
We stayed there since it was affordable and close to the hospital I was having surgery at. Had a slight issue withe neighbors being kinda loud so we asked to switch rooms and they were happy to help us with it. After that we slept very well with no other issues
Comment from Hotel Management
26 Sep 2024 by Guest Relations Management, Hotel Management
Hi Sabrina, It’s great to hear you found your stay comfortable after the room switch! We’re so glad our team was able to assist you quickly and make sure you got a good night’s sleep. It’s also wonderful that our location was convenient for your needs. Thank you for choosing to stay with us, and we hope everything went smoothly with your surgery!
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Guest Relations Management, Hotel Management
Dear Misty, Thank you so much for your positive rating! It's wonderful to know that you enjoyed your experience. If there’s anything specific that made your stay great or anything we could improve on for next time, we'd love to hear your thoughts. We hope to welcome you back again soon!
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Guest Relations Management, Hotel Management
We’re sorry to see your rating and that we didn't meet your expectations during your stay. Although you didn’t leave any specific comments, your low score indicates there were some concerns. If there's anything you'd like to share or any way we can improve, we’d be grateful for your feedback. We hope you’ll give us another chance in the future to provide you with a better experience.
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Guest Relations Management, Hotel Management
Dear Koby, We apologize for not living up to your expectations during your visit and for your rating. Despite the fact that you did not provide any particular remarks, your low score suggests that there were some issues. We would appreciate any input you may have on how we may do better or if you have anything to contribute. We sincerely hope you will give us another opportunity to serve you more effectively in the future.
by A verified traveler
Posted 23 Sep 2024
We stayed only one night. Renovations are mostly completed and looking good. Comfortable bed, nice shower and bathroom area. Good breakfast.
9/21/2024
Comment from Hotel Management
23 Sep 2024 by Guest Relations Management, Hotel Management
Hi Laura!Thank you so much for sharing your experience! It's wonderful to know that you enjoyed your stay, even if it was just for one night. We're glad you found the bed comfortable and the shower and bathroom area to your liking. It's also great to hear that the renovations are making a positive impression. We’re happy you had a chance to enjoy a good breakfast before starting your day. We hope to welcome you back again soon for another relaxing stay!
by A verified traveler
Posted 22 Sep 2024
Nice
Comment from Hotel Management
23 Sep 2024 by Guest Relations Management, Hotel Management
Hi Jamerio,It's amazing to see how flawless your rating is! We're overjoyed that you enjoyed working with us. Your kind words are really appreciated, and we sincerely hope to have the pleasure of seeing you again soon for another fantastic visit!
by A verified traveler
Posted 20 Sep 2024
Everything
Comment from Hotel Management
21 Sep 2024 by Guest Relations Management, Hotel Management
Hi Carman, Thank you for your wonderful review! It's fantastic to know that you found everything to be top-notch during your stay. Your positive experience truly highlights our commitment to providing exceptional service and comfort. We can’t wait to welcome you back for another amazing visit!
by A verified traveler
Posted 10 Sep 2024
Clean and convenient for no a place to crash on the way. Looked as if they were still doing upgrades as numbers of room were on tape. Lights could be better in room. Very dim
Comment from Hotel Management
10 Sep 2024 by Guest Relation Management, Hotel Management
Hi Melissa,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel clean and convenient for your stay. We appreciate your understanding as we continue to make upgrades to improve our guest experience. Your comments about the room lighting are noted, and we will look into providing brighter lighting options to ensure our guests have a more comfortable stay. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
by A verified traveler
Posted 7 Sep 2024
The rooms were nice and updated. The outside area was dirty and there was a homeless person sleeping under a bush. The back parking lot was dark at night. The location was right by 2 car dealerships.
Comment from Hotel Management
9 Sep 2024 by Guest Relation Management, Hotel Management
Hi Cristie,Thank you for sharing your feedback with us. We’re pleased to hear that you found the rooms to be nice and updated. It’s always our goal to provide a comfortable and enjoyable stay for our guests. We understand the importance of a clean and well-lit environment for our guests' safety and comfort. Your comments will be shared with our facilities team to address these concerns promptly. We also understand your concerns regarding the presence of a homeless individual in the vicinity. We strive to maintain a safe and welcoming environment for all our guests, and we will review our procedures to ensure that any such situations are managed appropriately. We hope to have the opportunity to provide you with a more pleasant experience in the future.
by A verified traveler
Posted 3 Sep 2024
Love the space in our room with 3 beds it was what we needed for our family
Comment from Hotel Management
3 Sep 2024 by Guest Relation Management, Hotel Management
Hi Maria,Thank you for your feedback! We’re thrilled to hear that the spacious room with three beds was perfect for your family’s needs. It’s always our goal to provide comfortable accommodations that suit our guests' requirements. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
