Ratings based on 976 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jun 2024
The first night they had us in a room that a dog had been in and it smelled like pee the toilets were low the room wasn't that clean
by A verified traveler from Berkley
Posted 24 Jun 2024
This would’ve been 5 stars, but we didn’t have hot water for our showers. That’s the only complaint. Everything else was excellent.
by A verified traveler
Posted 23 Jun 2024
A bit off of the path, but it was the right place for us.
by A verified traveler
Posted 16 Jun 2024
I was unable to check in at check in time due to rooms being dirty. It was 2.5 hours after check in time when my room was finally ready and I was not offered any type of compensation. Will not return.
Comment from Hotel Management
20 Jun 2024 by Naya, Front Desk, Hotel Management
Thank you Angela, we appreciate your feedback. We apologize for your experience with us. We will do better next time. We hope to see you back soon!
by A verified traveler
Posted 14 Jun 2024
The room and the amenities are very good and beds are 👍
Comment from Hotel Management
20 Jun 2024 by Naya, Front Desk, Hotel Management
Thank you Angel, we appreciate your feedback. We hope to see you back soon!
by A verified traveler
Posted 13 Jun 2024
One issue with a room neighbor being extremely loud throughout the night but that was not the hotel’s fault.
Very nice place!
Comment from Hotel Management
20 Jun 2024 by Naya, Front Desk, Hotel Management
Thank you Kathleen, we appreciate your feedback. We will be sure to handle the situation better for your comfort! We hope to see you back soon!
by A verified traveler from Carson City
Posted 12 Jun 2024
Clean modern rooms, and great location for visiting Rocky Mountain National Park.
Comment from Hotel Management
20 Jun 2024 by Naya, Front Desk, Hotel Management
Thank you Tomasz, we appreciate your feedback. We hope to see you back soon!
by A verified traveler
Posted 10 Jun 2024
We stayed for 10 days in preparation for a granddaughter's wedding. It is very clean and the desk staff is outstanding. Every time we needed assistance, they were there to ensure our issue was addressed. The only small issue we had was trying to get the housekeeping staff to understand when we needed attention to our room. There was no sign for "make up room", only for privacy. Their English was almost non existent which is fine, but even when we would leave word at the desk that we needed turn down or towels, it was missed. Small inconvenience for a great stay. Thank you.
Comment from Hotel Management
20 Jun 2024 by Naya, Front Desk, Hotel Management
Thank you Keith, we appreciate your feedback. We will be sure to handle the situation better! We hope to see you back soon!
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
23 Jun 2024 by Naya, Front Desk, Hotel Management
Thank you Joanne, we appreciate your feedback! We hope to have you back again soon.
by A verified traveler
Posted 10 Jun 2024
Elegance. E.g. cloth table covers for breakfast.
Comment from Hotel Management
20 Jun 2024 by Naya, Front Desk, Hotel Management
Thank you Benjamin, we appreciate your feedback. We hope to see you back soon!
