Ratings based on 352 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2024
Nice location, clean and quiet.
Comment from Hotel Management
12 Dec 2024 by The Hotel Padoue team, Hotel Management
Dear Alex,Thank you for your lovely message. We are very happy that you liked your stay in our hotel.We hope to see you again.The hotel Padoue**** team
by A verified traveler
Posted 8 Dec 2024
Nice , walkable ,clean and comfortable
Comment from Hotel Management
8 Dec 2024 by The Hotel Padoue team, Hotel Management
Dear Suzette,We are glad to read that you enjoyed your stay. Thank you for your kind review, we hope to welcome you again soon! Best regards, The Hotel Padoue team
by A verified traveler
Posted 1 Dec 2024
If I could rate this hotel 11/10, I would. We stayed for 2 nights at Hotel Padoue and we could not have chosen a better hotel. We were a group of 6 in 3 rooms. Everything from the location, staff, cleanliness and facilities were excellent. I would wholeheartedly recommend Hotel Padoue to anyone looking for accommodation option in Lourdes.
Comment from Hotel Management
2 Dec 2024 by The Hotel Padoue team, Hotel Management
Dear Alicia,Thank you for your very kind words about our team and our hotel, it truly means a lot to us. It was a real pleasure to welcome you, and to have contributed to making your stay a pleasant one. We hope to welcome you again soon! Best regards, The Hotel Padoue team
by A verified traveler
Posted 22 Nov 2024
The staff is great but the cleaning crew was horrible. These was lots of hair underneath the bed covers, the cups at the sink had a thick old toothpaste ring inside and the upper level bathroom had a horrible BO the would not go away. Pretty nasty.
Comment from Hotel Management
29 Nov 2024 by The hotel Padoue Team, Hotel Management
Dear Ana,Thank you for taking the time to share your experience with us. We are sorry that you had problems with the cleanliness in the room, this is not normal and doesn't reflect our standards. Our reception is open 24 hours a day in order to answer all your needs and solve this kind of problems. We take your feedback into account to improve our services. We look forward to welcoming you back and providing you with a better experience. Kind regards, The hotel Padoue Team
by A verified traveler
Posted 21 Nov 2024
The lady in front desk of African ancestry was the best person in Lourdes. The hotel room A/C are switch off but she gave us a portable fan with heater. We paid more for this hotel due to A/C but they won’t switch it on claiming weather is cold. Toilet and shower is in separate door
Comment from Hotel Management
29 Nov 2024 by The hotel Padoue Team, Hotel Management
Dear Francisco,Thank you for taking the time to share your experience with us. Thank you for your kind words about our receptionist, we will be delighted to share your comments with her. We're sorry to hear about the problem you've had with the air conditioning. In winter we turn on the heating in the rooms. However, if you feel overheated, we are happy to turn it off or offer alternative solutions such as portable air conditioning for your comfort. We hope to welcome you again soon. Kind regards, The hotel Padoue Team
by A verified traveler
Posted 20 Nov 2024
Very spacious and clean! Staff very helpful and welcoming. We had to catch an early flight, they set up taxi and even had sack lunch prepared to go! Walking distance to everything. Highly recommend this hotel!
Comment from Hotel Management
24 Nov 2024 by The Hotel Padoue team, Hotel Management
Dear Maria,Thank you for taking the time to share your experience with us and for your kind review. Your comfort and satisfaction during your stay are our priority. We were delighted to book a taxi for you and prepare pack lunch. We hope to welcome you again soon! Best regards, The Hotel Padoue team
by A verified traveler
Posted 19 Nov 2024
The hotel was a easy walk from the grotto of Lourdes. Several shops and restaurants close by. Parking was quite a long arduous walk from the hotel. Great breakfast on site.
Comment from Hotel Management
29 Nov 2024 by The hotel Padoue Team, Hotel Management
Dear Cynthia,Thank you for taking the time to share your experience . We are glad that you enjoyed your stay with us and we hope to welcome you again soon. Kind regards, The hotel Padoue Team
by A verified traveler from calgary
Posted 16 Nov 2024
Very close to everything
Comment from Hotel Management
29 Nov 2024 by The Hotel Padoue team, Hotel Management
Dear Alfie, We're delighted to know that the hotel's location was beneficial to the success of your stay in lourdes. Thank you for your kind review, we hope to welcome you again soon! Best regards, The Hotel Padoue team
by A verified traveler
Posted 9 Nov 2024
Muy limpio, Buen servicio, brindan informacion. , una familia al pendiente de lo q se pueda ofrecer. Excelente experiencia
Comment from Hotel Management
29 Nov 2024 by El equipo del Hotel Padoue****, Hotel Management
Estimada Maria, Gracias por tomarse el tiempo de compartir su experiencia y gracias por sus amables palabras sobre nuestro hotel y nuestro equipo. Fue un placer acojer la en nuestro Hotel. ¡Esperamos volver a verla pronto! Atentamente, El equipo del Hotel Padoue****
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
29 Nov 2024 by The hotel Padoue Team, Hotel Management
Dear Norville,Thank you very much for your excellent rating.We are glad that you enjoyed your stay with us and we hope to welcome you again soon. Kind regards, The hotel Padoue Team
