Ratings based on 44 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Sep 2023
The hotel is old, small room no AC. Staffs are nice. Walkable to the grotto and shops.
by A verified traveler
Posted 2 Aug 2023
Overall terrible in every aspect!
by A verified traveler
Posted 17 May 2023 on Hotels
by A verified traveler
Posted 19 Sep 2019
Excellent location. Walking distance to Grotto. Breakfast was very good. Staff were very courteous and helpful.
Comment from Hotel Management
22 Sep 2019 by shirley, Hotel Management
Thank you for this wonderful review.
by A verified traveler
Posted 6 Sep 2019
Old property good for the pilgrims and tourists on budget. Excellent, all languages speaking, staff.
The best is the parking yard since parking in Lourdes is, well, Lourdes.
Comment from Hotel Management
8 Sep 2019 by shirley, Hotel Management
Thank you for the staff, and the feedback.
Best Regards
by A verified traveler
Posted 25 Jul 2019
Excellent customer service, staff was very helpful.
Comment from Hotel Management
31 Jul 2019 by Shirley, Hotel Management
Thank you very much, we appreciate your feedback.
by A verified traveler
Top value for the money
Posted 25 Jun 2019 on HotelsGreat stuff, nice breakfast, close to everything.
Comment from Hotel Management
29 Jun 2019 by Shirley, Hotel Management
Thank you Irena.
by A verified traveler
Posted 14 Jun 2019 on Hotels
Comment from Hotel Management
18 Jun 2019 by Hotel Metropole, Hotel Management
Merci beaucoup pour cette excellent note. Nous sommes heureux que le séjour vous a plu.
by A verified traveler
Posted 1 Jun 2019
Good location. Extremely helpful staff, allowed me to leave luggage for some hours after check out.
Comment from Hotel Management
16 Jun 2019 by Hotel Metropole, Hotel Management
Thank you for staying with us, we are glad you enjoyed your stay.
by A verified traveler
Posted 22 May 2019
Excellent customer service beatiful dinning Hall but rooms look very tired and in need of renovation.
Comment from Hotel Management
16 Jun 2019 by Hotel Metropole, Hotel Management
Thank you for our staff. Hope to see you again when the repairs have been completed.
