Ratings based on 112 Verified Reviews

3.6 out of 5
84% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Aug 2022
Great location , friendly staff and clean room.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 May 2019
2 out of 5
by A verified traveler

Posted 1 Nov 2018 on Hotels
Very run down. Foot towel given for a towel. Internet poor. Great location, but a little scary at night!
2 out of 5
by A verified traveler

Adequate at best

Posted 9 Dec 2017
Pros: Location
Cons: Everything.
This property is marginal. There was minimal heat, the walls and ceilings were paper thin. We were disturbed by other customers opening and closing their room doors. The beds were uncomfortable and there weren’t enough blankets since there was minimal heat. We checked out a day early. Don’t stay here. The low prices aren’t worth the poor conditions.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location, friendly helpful staff.

Posted 29 Oct 2017
Good location, friendly helpful staff. Room was a bit cold (in late October) but I never asked how the heater could be turned on, probably central heating? otherwise a great place, Only stayed one night.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice place and near the sanctuary. Towels changed.

Posted 16 Sep 2017 on Orbitz
Good stay. Friendly staff. I've recommended this hotel to my friends.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel within walking distance of sanctuary.

Posted 27 Dec 2016
The hotel was clean and nice,centrally located and the staff was polite and cooperative.
4 out of 5
Recommended
for Everyone
by A verified traveler

Reasonable hotel with basic facilities!

Posted 11 Sep 2016
I stayed for 4 nights here at the hotel and was happy with my stay. It's a simple hotel but the staff are very approachable and hospitable. The room was serviced everyday. Though I had booked a courtyard room which I found a bit too small, the staff willingly agreed to change it for a better one. It's close to the train station and a 7- 10 min walk to the entrance of the Sanctuary..
4 out of 5
Recommended
for Everyone
by A verified traveler

Very friendly staff and window overlooking street

Posted 4 Jul 2016 on Orbitz
Short walk to everything. Food, shopping & grotto. Best place for the money. Stayed extra days. A little run down but to us if we come back we would check this place first. $$$$$
4 out of 5
by Shirley

Good as a bed for the night

Posted 14 May 2016 on Hotels
I would class this Hotel more as a Hostel. The rooms are pretty out-dated. Having said that, you can't go too wrong with £27.00 a night. The bed and bathroom were clean. Located a 5 minute walk from all the attractions of the town, shops and restaurants.