Ratings based on 347 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
The hotel is beautiful and the room was very clean. The staff is very nice and welcoming. We loved the location and how it was walkable to the church. The food in the restaurant was excellent. We truly enjoyed our stay and we hope to visit again :)
by A verified traveler
Posted 30 Oct 2024
It was a pleasant and lovely stay…
by A verified traveler
Posted 24 Oct 2024
Well located. Dining expensive and I didnt enjoy- bed sheets and pillows very rough- not too much lighting- AC not working.
by A verified traveler
Posted 17 Oct 2024
The resturant was excellent; service of the staff was outstanding. The entire stay was first class.
by A verified traveler
Posted 6 Oct 2024
A very beautiful stay, recommend rooms with Lourdes Grotto and river view. Highlight is the dinner by chef Samuel Gomez worthy of Michelin star!
by A verified traveler
Posted 6 Oct 2024
The hotel was within walking distance to the Lourdes sanctuary, 10 minutes. The area had lots of different options for restaurants. The room was very spacious. The staff was welcoming and friendly.
by A verified traveler
Posted 24 Sep 2024 on Hotels
Overall, my experience at this place was... just alright. But definitely does not reflect those stars as they promote. One thing I hated was their hallway wall lights. Black hallway with the wall lights that shine directly into your eyes. It's a horrible design (weird thing to point out, but it really bothered me). The room smelled horrible when we entered, but then we got used to it... so that wasn't a pleasant experience. The room cleanliness was ok. The shower only had a small glass coverage, and it was impossible to take a shower without flooding the floor. again, horrible design. overall just ok. I am not sure if I will return.
by A verified traveler
Posted 22 Sep 2024
It was a great stay, really like the hotel, very friendly staff, great view, the most beautiful hotel in the area
by A verified traveler
Posted 14 Sep 2024
This is NOT a five star hotel. The property is odd and run down. They attempted to do a remodel to update this old hotel, but it’s weird.
The shower looked like an afterthought, the spa isn’t a spa and rooms are cheap.
I stay in many hotels but this was a real fail
by A verified traveler from Huntington Beach
Posted 14 Sep 2024
Relaxing stay
Very clean and safe
