Ratings based on 409 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Alexis, Hotel Management
We're glad that you've enjoyed your stay with us! If there was anything in particular that stood out we'd love to hear further. Have a fantastic rest of your day.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Shannon, Hotel Management
I am so happy to hear that you have enjoyed your stay, and we were able to provide the service that you remembered. We truly look forward to welcoming you back in the future.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Shannon, Hotel Management
I am so happy to hear that you have enjoyed your stay, and we were able to provide the service that you remembered. We truly look forward to welcoming you back in the future.
by A verified traveler
Posted 11 Nov 2024
Overall great experience
Comment from Hotel Management
14 Nov 2024 by Shannon, Hotel Management
We are delighted you chose us to stay with. We pride ourselves on delivering a quality service to all our guests. We look forward to welcoming you in the future.
by A verified traveler
Posted 3 Nov 2024
Quiet, clean, convenient, affordable option in East Louisville with lots of dining and shopping options.
Comment from Hotel Management
14 Nov 2024 by Shannon, Hotel Management
We are delighted you chose us to stay with. We pride ourselves on delivering a quality service to all our guests. We look forward to welcoming you in the future.
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
14 Nov 2024 by Shannon, Hotel Management
Thank you for your feedback. Your insight is always appreciated. We look forward to seeing you again.
by A verified traveler
Posted 28 Oct 2024
The faucet in the bathroom dripped. They let us change room. In the new room the mini fridge would turn on making a clicking noise from time to time.
Comment from Hotel Management
14 Nov 2024 by Shannon, Hotel Management
Thank you for taking the time to leave your feedback. I am sorry your stay did not exceed your expectations. We work hard to make sure our entire guest feel assured, settled in, and ready for the new day. I will be addressing your concerns with our staff and make changes where needed. We hope to see you again.
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
14 Nov 2024 by Shannon, Hotel Management
Thank you for your feedback. Your insight is always appreciated. We look forward to seeing you again.
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
14 Nov 2024 by Shannon, Hotel Management
Thank you for your feedback. Your insight is always appreciated. We look forward to seeing you again.
by A verified traveler
Posted 9 Oct 2024
Could use rehab to modernize
Comment from Hotel Management
14 Nov 2024 by Shannon, Hotel Management
Thank you for your feedback. Your insight is always appreciated. We look forward to seeing you again.
