Ratings based on 526 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Alexandria
Posted 14 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Mary M., Hotel Management
Thank you for your review
by A verified traveler
Posted 4 Nov 2024
It was ok but over priced for the accommodations
Comment from Hotel Management
22 Nov 2024 by Mary M., Hotel Management
Thank you for your review
by A verified traveler
Posted 3 Nov 2024
Great staff
Comment from Hotel Management
22 Nov 2024 by Mary M., Hotel Management
Thank you for your review
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Mary M., Hotel Management
Thank you for your review
by A verified traveler
Posted 1 Nov 2024
Great Staff & very clean. Door to bathroom did not lock though, which is common with Holidays for some reason.
Comment from Hotel Management
22 Nov 2024 by Mary M., Hotel Management
Thank you for your review
by A verified traveler
Posted 27 Oct 2024
Very nice and clean place to stay!
Comment from Hotel Management
22 Nov 2024 by Mary M., Hotel Management
Thank you for your review
by A verified traveler
Posted 15 Oct 2024
The property was New and very Clean. The beds were comfortable and the bedding was very clean.
by A verified traveler
Posted 11 Oct 2024
by A verified traveler
Posted 7 Oct 2024
We booked a king room and was given a double queen, and then told they didn’t have any kings left when we checked in at 2:50… why let us book it then?! The room itself was awful. It smelled like someone cooked Chinese food everyday for months in it. The fridge had old food still in it. The bathroom trash had trash left in it. The wall next to the bed had boogers and or blood wiped on it. The coffee table had nail polish and/or blood on it. The couch arm was discolored so lord only knows what happened there. The bathroom floor was sticky and you could see where they mopped the floor and all the dirt was in the corner. The toilet didn’t flush very well. The front desk attendant gave my room number to luckily my aunt, but what if she was a stalker or someone else?! That is not good protocol. I understand this is not a high end hotel I booked where I was recommended to, but it was also not worth almost $200 a night with taxes. All in all my room was so gross that if I had to come back to the area I would drive to another exit or get an air bnb just to not stay here.
by A verified traveler
Posted 30 Sep 2024
I had an issue the first night and had to switch rooms. The kady worming the front desk didnt hesitate to help me out. The breakfast was yummy.
