Ratings based on 585 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Shannon T, Hotel Management
Just wanted to thank you for your recent stay here at the Hampton Inn! So glad you were able to experience our warm Hampton Inn hospitality and we look forward to seeing you again soon.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Shannon T, Hotel Management
Thank you for great review! I am glad to see that you enjoyed your stay. We hope to see you back again should you ever be in our area again. Safe travels!
by A verified traveler
Posted 10 Nov 2024
At check-in Matthew was friendly and went above & beyond to ensure my questions were answered & stay was pleasant
Comment from Hotel Management
10 Nov 2024 by Shannon T, Hotel Management
Thank you for your review. I am pleased to hear you enjoyed your stay and will let Matthew know that they contributed to your experience. We hope to see you again soon.
by A verified traveler
Posted 7 Nov 2024
Exactly what we were looking for a stop on trip to Chicago.
Comment from Hotel Management
8 Nov 2024 by Shannon T, Hotel Management
I am very happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon....safe travels.
by A verified traveler
Posted 7 Oct 2024
This property was simply ok. The upkeep of the outside property (vegetation, flower beds etc) was below average. The room was very typical for a Hampton Inn, and the breakfast was below average. It was simply ok, a bit dingy and a high-use facility with a staff that was not fastidious or proud of the facility.
Comment from Hotel Management
12 Oct 2024 by Shannon T, Hotel Management
Thank you for taking the time to share your experience with us. I am so sorry you were disappointed in your stay. It is our goal to make sure you have the most exceptional guest experience possible. Please consider staying with us again. I am confident we can make your stay one of the best you’ve ever experienced.
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
2 Oct 2024 by Shannon T, Hotel Management
Thank you so much for wonderful review. We hope to see you back again should your travels brings you our way in the future. Safe travels.
by A verified traveler
Posted 22 Sep 2024
The location is a bit dicey, but the property and staff were good. It was overall quiet but adjacent room was loud (TV and talking) after midnight which I thought was going to be a nightmare trying to sleep, but they got quiet. Air conditioner (room 404) needs work…at the end of each cycle there was a loud noise (like a door slamming) as the unit shutdown. These things can be deal breakers to folks who relish a quiet refreshing overnight stay. The Mexican restaurant “El Nopal” close to the property was excellent. It’s within walking distance, but would urge folks to drive due to area.
Comment from Hotel Management
23 Sep 2024 by Shannon T, Hotel Management
Thank you for sharing your experience with us. I am sorry to hear that the Ac unit was loud. I will be sure to let maintenance know so that we can correct that issue. We hope that you visit us again the next time you are in the area. Safe travels.
by A verified traveler
Posted 31 Jul 2024
Clean and good customer service
Comment from Hotel Management
1 Aug 2024 by Shannon T, Hotel Management
Just wanted to thank you for your recent stay here at the Hampton Inn! So glad you were able to experience our warm Hampton Inn hospitality, and we look forward to seeing you again soon.
by A verified traveler
Meh..
Posted 31 Jul 2024 on HotelsIt was a place to plop. Nothing more. Very surprised at the positive reviews.
Our room smelled musty, sewer flies in the bathroom, sheets smelled like smoke, pullout had mold growing underneath.
Quick check in and ample parking. Fine for a quick overnight, but not with the price. Must be better options in the area.
Comment from Hotel Management
1 Aug 2024 by Shannon T, Hotel Management
Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.
by A verified traveler
Posted 14 Jul 2024
Comment from Hotel Management
4 Aug 2024 by Shannon T, Hotel Management
Just wanted to thank you for your recent stay here at the Hampton Inn! So glad you were able to experience our warm Hampton Inn hospitality and we look forward to seeing you again soon.
