8/10 Good
Sara
Traveled with family
Nov 10, 2024
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at this Hampton several times. It is a very convenient distance to the KY State Fairgrounds/Expo Center. This time there were a few things that I think could be improved upon. We had to make 3 trips to the front desk to get key cards that worked properly and were ultimately moved to a different room. The WiFi was “down for maintenance” during at least half of our 4 night stay. The breakfast area staff on the weekend: one day were basically cleaning around me as I got my food, even moving my plate while I was waiting for my waffle. (There was over an hour left for breakfast, so it wasn’t like they were waiting on me to get done). The last morning, the two workers were sitting at the tables, one on her phone and the other had her head laid down on the table like she was napping. During this time, several things were low including coffee. All in all it’s a comfortable stay, clean room and a decent price.
Sara
Stayed 4 nights in Nov 2024