Ratings based on 739 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Very clean and quiet. Bar staff was very friendly
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Nov 2024
1 out of 5
by A verified traveler

Posted 7 Nov 2024
No running water on upper floors. Not sure if thats legal to give out a room with no running water. Could not flush toilets or shower. Absolutely would not recommend.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Nov 2024
5 out of 5
by A verified traveler

Posted 28 Oct 2024
After traveling several hours, it was so nice to stay at such a wonderful hotel. The front desk staff was so friendly and the room was so clean and comfortable.
Comment from Hotel Management
28 Oct 2024 by Comfort Inn & Suites, Hotel Management
Dear Kate,Thank you for taking the time to share your wonderful experience with us! We’re thrilled to hear that you found our front desk staff friendly and enjoyed the cleanliness and comfort of your room. Your kind words mean a lot to us, and we’ll be sure to share your feedback with our team.We hope to welcome you back soon for another relaxing stay!
5 out of 5
by A verified traveler

Posted 23 Oct 2024
Very quiet.
Comment from Hotel Management
24 Oct 2024 by Comfort Inn & Suites, Hotel Management
Thank you for your wonderful 5-star review! We're thrilled to hear that you found our hotel very quiet providing a peaceful environment for our guests is important to us. We’re glad you enjoyed your stay and hope to welcome you back soon for another relaxing experience!
5 out of 5
by A verified traveler

Posted 22 Oct 2024
Great location. Comfortable accommodations.
Comment from Hotel Management
23 Oct 2024 by Comfort Inn & Suites, Hotel Management
Thank you for your positive review! We're so glad to hear you enjoyed our great location and found your accommodations comfortable. We strive to provide a relaxing and convenient experience for all our guests. If there's anything specific that stood out during your stay or if you have any suggestions for improvement, we’d love to hear it. We look forward to welcoming you back soon!
5 out of 5
by A verified traveler from Saint Charles

Posted 21 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Comfort Inn & Suites, Hotel Management
Thank you so much for your 5-star rating! We're thrilled to know you had a great experience with us. Your support means a lot! If there’s anything specific you enjoyed or if you have any suggestions for your next stay, we’d love to hear from you. We hope to welcome you back soon!
5 out of 5
by A verified traveler

Posted 21 Oct 2024
Had a nice stay area was convenient to a few restaurant's and stores. Could have used some usb outlets
Comment from Hotel Management
21 Oct 2024 by Comfort Inn & Suites, Hotel Management
Thank you for your thoughtful review! We're so glad to hear you had a nice stay and found our location convenient to restaurants and stores. We always strive to provide a comfortable and accessible experience for our guests.We appreciate your feedback regarding USB outlets. I'm happy to let you know that we do have USB ports available in our lobby area for guest use. We aim to create a space where you can recharge both your devices and yourself!If you have any other suggestions or needs for your next visit, please don't hesitate to share. We look forward to welcoming you back soon!
4 out of 5
by A verified traveler from Courtland

Posted 21 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Comfort Inn & Suites, Hotel Management
Thank you for your 4-star rating! We’re glad to hear you had a positive experience with us. If you have any specific feedback or suggestions for improvement, we’d love to hear it. Your insights are valuable as we strive to make every stay even better. We hope to welcome you back soon!