Ratings based on 283 Verified Reviews

4.0 out of 5
84% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Louisville

Posted 22 Dec 2024
Nice
5 out of 5
by A verified traveler from Louisville

Posted 16 Dec 2024
Great place
5 out of 5
by A verified traveler from Louisville

Posted 13 Dec 2024
Nice
1 out of 5
by A verified traveler from Deland

Posted 21 Nov 2024
This property was shut down with no notice to customers. Had to relocate to downtown louisville. Not happy!
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Nov 2024
5 out of 5
by A verified traveler

Posted 25 Oct 2024
N/a
Comment from Hotel Management
31 Oct 2024 by Taylor Speth, Hotel Management
We appreciate your feedback and business Jaime!
4 out of 5
by A verified traveler

Posted 25 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Taylor Speth, Hotel Management
Thank you, Anne. We hope you come back to stay with us again.
5 out of 5
by A verified traveler

Posted 21 Oct 2024
My first time staying here at this hotel in Louisville. There is no free breakfast but all the rooms have a mini kitchen such as full size fridge, microwave, sink, 2 burner stovetop and a dishwasher. I went to Target, about 5 minutes away, my first of 8 days and got some groceries. Be advised that this hotel is not within walking distance to any restaurants. I knew this ahead of time which is why I picked this one with a kitchen. I did not see a king size bed option but the queen was enough for me traveling alone. The room is a little bit outdated but everything was functional. The free washing machines and dryers made it easy to clean my clothes. There is a small gym with a couple treadmills, couple bike machines and some free weight dumbbells. What I enjoyed the most was the wifi. When I travel for an extended period of time away from family I like to bring my PS5 with me. I checked the internet speed several times and my average speeds were 10 ping, 30Mbps DL and 25Mbps UL. Constant somewhat fast speeds are rarity in most hotels. Would definitely stay here again.
Comment from Hotel Management
21 Oct 2024 by Taylor Speth, Hotel Management
Thank you so much Eric, we very much appreciate you and hope you come back to stay with us again.
4 out of 5
by A verified traveler

Posted 21 Oct 2024
Nice place to retreat. Friendly staff and clean facility. Some items need replacing in rooms... need upgrades. Key card kept disabling very inconvenient.
Comment from Hotel Management
21 Oct 2024 by Taylor Speth, Hotel Management
Thank you, Marion we do our best to make our guest feel at home. We hope you come back to see all the wonderful improvements we have planned for our hotel.
4 out of 5
by A verified traveler from Ironton

Posted 19 Oct 2024
Stayed here for Louder than Life. It was a super quick drive to get to the concert. You can even take a route through town and avoid the highway (where all concert traffic is routed). The card machine was down during our stay, so staff had to let you into your room each time you returned. That wasn't the most convenient, but obviously not a usual thing. The property itself was good for what our needs were. The laundy was free to use. No ice machine other than the one in the rooms. That wasnt convenient for tailgating, but we made it work. The windows in the rooms could be opened, which was nice for checking the temperature. We didnt use the kitchen to cook since we weren't there during most of our time, but it seemed good. Full size fridge with icemaker in room. The beds wasnt the most comfortable I'm told by my friends, but i was honestly too tired to notice once i got to bed. Shower didnt have the best pressure, but its a hotel so unlimited hot water makes up for that. It was quiet. No loud people during our stay, even when the concert got canceled for a day and people were stuck in the rooms. There is an outside gazebo for grilling, but we were here during Helene, so we didnt use it.
Comment from Hotel Management
20 Oct 2024 by Taylor Speth, Hotel Management
Thank you, Jessica for being so patient and understanding during a difficult time for our hotel. We loved having you stay with us and hope you come back to see all of our improvements were making with the Hotel.