Ratings based on 983 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Sep 2024
I love 21c hotels and this one was no different. Great room, beautiful artwork, and a nice vibe.
Comment from Hotel Management
24 Sep 2024 by EO, Hotel Management
Thank you so much for taking the time to share your positive feedback about your recent stay at 21c Museum Hotel Louisville! We're thrilled to hear that you enjoyed your experience with us. Our team works diligently to provide exceptional service and create memorable moments for our guests, and it's always rewarding to receive such kind words. We hope to have the pleasure of welcoming you back soon for another unforgettable stay.Warm regards,Emily OberhausenReservationist21c Museum Hotel Louisville
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
17 Sep 2024 by EO, Hotel Management
Thank you so much for taking the time to share your experience at 21c Museum Hotel Louisville. We're thrilled to hear that you enjoyed your stay with us. Providing exceptional service and a memorable experience is always our top priority, and we're delighted that we could meet your expectations. We hope to welcome you back soon for another fantastic stay!Warm regards,Emily Oberhausen
by A verified traveler
Posted 15 Sep 2024
Friendly staff, eclectic vibe, and great location! From the art displayed throughout, to the awesome bourbon selection at Proof on Main, 21C is a great ‘home base’ for your Louisville adventure.
Comment from Hotel Management
17 Sep 2024 by EO, Hotel Management
Thank you so much for your glowing review! Providing exceptional service and a memorable experience is always our top priority, and we're delighted that we could meet your expectations. We are thrilled to hear that you enjoyed your stay and appreciated our unique blend of art and hospitality. Your kind words truly brighten our day, and we look forward to welcoming you back to 21c Museum Hotel Louisville in the future.Warm regards, Emily OberhausenReservationist, 21c Museum Hotel Louisville
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
10 Sep 2024 by EO, Hotel Management
Thank you so much for taking the time to share your experience at 21c Museum Hotel Louisville. We're thrilled to hear that you enjoyed your stay with us. Providing exceptional service and a memorable experience is always our top priority, and we're delighted that we could meet your expectations. We hope to welcome you back soon for another fantastic stay!Warm regards,Emily OberhausenReservationist21c Museum Hotel Louisville
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
9 Sep 2024 by EO, Hotel Management
Thank you so much for your kind words and for sharing your experience with us! We’re delighted to hear that you enjoyed your stay, though we apologize for any small hiccups you encountered. Your feedback is invaluable, and we’re committed to making your next visit to 21c Museum Hotel Louisville even more exceptional.Warm regards,Emily OberhausenReservationist, 21c Museum Hotel Louisville
by A verified traveler
Posted 28 Aug 2024
Comment from Hotel Management
28 Aug 2024 by EO, Hotel Management
Thank you so much for taking the time to share your experience at 21c Museum Hotel Louisville. We're thrilled to hear that you enjoyed your stay with us. Providing exceptional service and a memorable experience is always our top priority, and we're delighted that we could meet your expectations. We hope to welcome you back soon for another fantastic stay!Warm regards,Emily OberhausenReservationist21c Museum Hotel Louisville
by A verified traveler
Posted 27 Aug 2024
Gorgeous rooms with tons of space! The restaurant is fantastic as well!
Comment from Hotel Management
28 Aug 2024 by EO, Hotel Management
Thank you so much for your glowing review! We are thrilled to hear that you enjoyed your stay and appreciated our unique blend of art and hospitality. Your kind words truly brighten our day, and we look forward to welcoming you back to 21c Museum Hotel Louisville in the future.Warm regards, Emily OberhausenReservationist, 21c Museum Hotel Louisville
by A verified traveler
Posted 26 Aug 2024
Very friendly, clean, and safety is a priority. The museum was lovely to wander. The restaurant was delicious. Rooms were well maintained. Bed was extremely comfortable and the price was perfect. I felt like we received more than what we paid for.
Comment from Hotel Management
26 Aug 2024 by EO, Hotel Management
Thank you so much for your glowing review! We are thrilled to hear that you enjoyed your stay and appreciated our unique blend of art and hospitality. Providing exceptional service and a memorable experience is always our top priority, and we're delighted that we could meet your expectations. Your kind words truly brighten our day, and we look forward to welcoming you back to 21c Museum Hotel Louisville in the future.Warm regards, Emily OberhausenReservationist, 21c Museum Hotel Louisville
by A verified traveler
Posted 26 Aug 2024
Always lovely!
Comment from Hotel Management
26 Aug 2024 by EO, Hotel Management
Thank you so much for taking the time to share your experience at 21c Museum Hotel Louisville. We're thrilled to hear that you enjoyed your stay with us. Providing exceptional service and a memorable experience is always our top priority, and we're delighted that we could meet your expectations. We hope to welcome you back soon for another fantastic stay!Warm regards,Emily OberhausenReservationist21c Museum Hotel Louisville
by A verified traveler
Posted 22 Aug 2024
It was a good property. I’ve stayed in better and worse.
Comment from Hotel Management
23 Aug 2024 by EO, Hotel Management
Thank you for taking the time to review your most recent stay at 21c Museum Hotel Louisville. It is always a pleasure to receive positive feedback. I will share your review with our team, as I'm sure it will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services and overall guest experience.Thank you for choosing 21c Museum Hotel Louisville. We hope that your next visit will be even more delightful than the last.Best,Emily O.21c Louisville Reservationist
