Ratings based on 3 Verified Reviews
4.0 Room cleanliness
3.0 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Mar 2024 on Hotels
Comment from Hotel Management
7 Mar 2024 by Aocavale Hotel, Hotel Management
Dear Cochrane,Thank you for your review and for participating in our program. We a sorry to see that you did not enjoy your experience and apologies for any inconvenience caused.RegardsAVH Management
by A verified traveler
Decent place
Posted 2 Nov 2023 on HotelsThe check in was poor as communication between Hotels.com and the hotel was non existent,my reservationwas not received by Avoca ,I think hotels.com is to blame here.Security guards at the establishment were very rude and unfriendly. Rooms were very comfortable and clean,the establishment was very peaceful
Comment from Hotel Management
7 Mar 2024 by AVH, Hotel Management
Dear Gavin,Thank you for your review and comments. This has been shared with the team and we apologies for the inconvenience .Regards,AVH MAnagment
by A verified traveler
Friendly Service
Posted 15 Oct 2022 on HotelsRooms were clean and looked good. All the staff members are very friendly and gave great service except Portia, she seems unfriendly. Any issues I had were addressed and resolved. Only problem is the rooms have no mobile network at all but the WiFi helps. The restaurant has good food but takes a long time to prep meals so I would go there for a holiday and not a business trip.
Comment from Hotel Management
7 Mar 2024 by AVH, Hotel Management
Thank you for your review and comments. This has been shared with the team and we apologies for the inconvenience .
