Ratings based on 331 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Like the area, close to railway station, locals are friendly.
Comment from Hotel Management
17 Nov 2024 by Jane, Hotel Management
Thank you for taking the time to write us a review.Kind RegardsJane
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
17 Nov 2024 by Jane, Hotel Management
Thank you for leaving us a top rating.
by A verified traveler from OTTERY ST MARY
Posted 22 Sep 2024
Comment from Hotel Management
17 Nov 2024 by Jane, Hotel Management
Thank you for leaving us a top rating.
by A verified traveler
Posted 27 Aug 2024 on Hotels
I have stayed in six hotels this week between lands end and Exeter and this little place was by far the best. It lies in a lovely small town and is mostly quiet with only the ringing of the church bells every now and then. I came on a day when their chef was on annual leave (which I knew thanks to an email from them in advance) and the lovely Jane gave me a list of local places to eat that had been suggested by all of the staff together. I was directed to my fab (upgraded!) room which was very clean, modern and had a lovely view of the village. It was also well-stocked with coffee, tea, hot chocolate and biscuits which is a treat after being busy all day! The car park was easy to find and secure so I didn’t feel uneasy leaving my car there.
The only thing I would say is their leaflets say that their rooms are soundproof and they definitely aren’t as I could hear other guests who at times were loud but thankfully everyone was quiet by 10pm. The door also shakes when anyone else enters or leaves their rooms.
Overall, an excellent stay and I would recommend to anyone to stay there for a short stay. Thank you BW!
Comment from Hotel Management
28 Aug 2024 by Jane, Hotel Management
Thank you for taking the time to write us such a lovely review. I'm glad you enjoyed your stay with us. My apologies about the noise issues that you experienced, I will be addressing these with our maintenance team.Kind RegardsJane
by A verified traveler
Posted 20 Aug 2024 on Hotels
Comment from Hotel Management
21 Aug 2024 by Jane, Hotel Management
Thank you for taking the time to leave us a top score!Kind RegardsJane
by A verified traveler
Posted 19 Aug 2024 on Hotels
Comment from Hotel Management
20 Aug 2024 by Jane, Hotel Management
Thank you for taking the time to leave us a rating.Kind RegardsJane
by A verified traveler
Best Western Lostwithiel
Posted 16 Aug 2024 on HotelsLovely stay in Lostwithiel. Brilliant apartment, very clean and outstanding room service.
Good choice and breakfast. Outdoor pool nearby to apartment. Friendly helpful staff.
Comment from Hotel Management
20 Aug 2024 by Jane, Hotel Management
Thank you for taking the time to leave us a review. I will make sure the housekeeping team see your kind words about their hard work!Kind RegardsJane
by A verified traveler
Posted 14 Aug 2024
We found this little gem by accident: the staff were lovely and couldn’t do enough for us - super kind to our dog and kids! Hotel is really pet friendly and makes furry visitors very welcome.
Rooms well-equipped and spotless.
Yummy breakfast cooked to order.
Thank you so much: we will be back!
Comment from Hotel Management
20 Aug 2024 by Jane, Hotel Management
Thank you so much for taking the time to write us a review. We truly love dogs and children here, so it's never hard to be kind to them! I hope we get to see you all again soon.Kind RegardsJane
by A verified traveler
Posted 13 Aug 2024 on Hotels
Comment from Hotel Management
20 Aug 2024 by Jane, Hotel Management
Thank you for taking the time to leave us a rating.Kind RegardsJane
by A verified traveler
Great service 👏
Posted 12 Aug 2024 on HotelsGreat hotel. Fantastic service, very large well equipped rooms. Everything was first class, would definitely return.
Comment from Hotel Management
20 Aug 2024 by Jane, Hotel Management
Thank you for taking the time to leave us a review. We hope to welcome you back very soon.Kind RegardsJane
