Ratings based on 139 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
I fully understand that the star ratings are very contradictory. Please let me explain:
I've stayed in this hotel approx 15 times and everything is great. However, there was a crucial, huge problem this time which made staying there very unpleasant. I am independently taking this matter up with Expedia as I repeatedly tried to get some advice and support, but got nowhere so I shouldn't comment on this here. My first 2 nights were as always - great. Lovely facities, very clean, great staff, nice room, big balcony. However, external parties had booked all public facities and so from Fri morning until (?) very late Sat night, I couldn't:
Use the pool/go in the garden/get a drink/use the terrace/have any food/have a table or chair etc. The music was so loud on the Saturday well into the night that I couldn't sit on my own balcony and it was so loud even in my room, lots of singing, shouting,chanting as well. I asked to speak to the owner/boss/manager and constantly told that there was noone there. It turned out that there was: she'd just told the staff to say there wasn't. When I eventually spoke to her, she told mw that if was just my bad luck, that I should go out to eat or get something from the supermarket. She was vile. I asked, of course for a refund, and she told me that if I wanted to leave then I could, but that I'd get no refund. The staff told me that the owners regularly double-book to make lots of money. Horrible.
by A verified traveler
Posted 12 Oct 2022
Very basic, tired and disappointing hotel. Breakfast was terrible. The worst coffee I've ever had
by A verified traveler
Posted 2 Oct 2022 on Ebookers
by A verified traveler
Posted 28 Aug 2021 on Hotels
It was ok the swimming pool was dirty flies in the pool also got stung by a bee no aid at the reception
by A verified traveler
Posted 18 Jun 2021 on Hotels
by A verified traveler
Posted 19 Aug 2020 on Hotels
by A verified traveler
Must book again
Posted 27 Sep 2019 on HotelsNice friendly place to stay staff were polite and helpful would definitely come back breakfast was good to
by A verified traveler
Posted 17 Aug 2019
Clean and nice room, location was quite and safe. I would recommend others to stay, swimming pool was clean.
by A verified traveler
Comfortable but little expensive
Posted 13 Aug 2019 on HotelsOrdered triple room, but was additional third bed was not ready when we entered. Lady at reception was not really friendly. However, the lady from housekeeping who brought the extra bed was very helpful. Overall pleasant stay, though little bit expensive.
by A verified traveler
Posted 20 May 2019
The bedroom was spacious and nice. The hotel was well situated close to town and a supermarket.
However, the hotel is also be side the bullring and fairground and the night we stayed there was the first night of fiesta. The fairground started about 10.00pm and the noise went on to 4.00am. Sleep was very difficult and broken.
