Ratings based on 24 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2019 on Hotels
by A verified traveler
Best place to wind down
Posted 28 May 2019 on HotelsThe hotel is clean and staffs are so helpful and friendly. Overall, it is good place for relaxing and wind down. Only one suggestion, prepare milk stock all the time. Can’t survive without it 😊😊
by A verified traveler
Posted 15 Apr 2019 on Wotif
Facilities were terribke and too expensive.. staffs were nice but tge amount i paid was not worth it
by A verified traveler
Posted 23 Mar 2019 on Hotels
by A verified traveler
Posted 26 Feb 2019
Pleasant stay. Great soak everyday included in the price. Nice mixture of food choices at the restaurant. Only negative would be road noise especially early in the morning. Earplugs!
Comment from Hotel Management
1 Mar 2019 by kath, Hotel Management
Thank you for your feedback! we are happy to hear it from you. It can help us to improve our facilities more! We are looking for your next visit! :)
by A verified traveler from Caloocan
Posted 3 Feb 2019
Staff was very accommodating! We had to check in late but when we arrived, all went smoothly!
Only one of us got to try the onsen but she had a very good experience with that, too.
If you’re looking to get a quick getaway from the retro, this is definitely a good option to go with.
Comment from Hotel Management
4 Feb 2019 by kath, Hotel Management
Thank you so much for the positive feedback!! we are so much happy to hear it from you Sir. Please visit us again and we are looking forward to that. :)
by A verified traveler
Posted 7 Jan 2019
Comment from Hotel Management
24 Jan 2019 by kath, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Good but can be better
Posted 1 Jan 2019 on HotelsThe superior family room is spacious with basic toiletries and small fridge,they give complimentary drinks and Japanese cake, but there's no kettle and some complimentary tea or coffee. The bathroom needs serious upgrading, it is outdated the onsen experience because of the small pool inside the superior family room is convenient specially if you have little ones. Breakfast was not buffet and only adult guest gets complimentary plated breakfast as well as bath towels,for kids you have to pay P50 surcharge per towel. The fixtures in the bathroom is so outdated, AC in room Fuji is not cold, you need to use electric fan, bedsheets and blanket is so thin but they have comfortable pillows. They lent us kimonos because I asked for it, it would be nice if they will automatically provide it for the guest.
Comment from Hotel Management
4 Feb 2019 by kath, Hotel Management
Thank you for your feedback! we are happy to hear it from you. It can help us to improve our facilities more! We are looking for your next visit! :)
by A verified traveler
Posted 21 Dec 2018
Consistent service all these years. That I have been going to this resort.
Comment from Hotel Management
4 Feb 2019 by kath, Hotel Management
Thank you for your feedback! we are happy to hear it from you. We are looking for your next visit! :)
by A verified traveler
Posted 16 Dec 2018
