Ratings based on 539 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
Nice area with many stores and food places walkable distance. Front office of the hotel needs more customer service skills, rooms need more cleaning and restrooms had a bad smell the only good thing was the beds they were very comfortable.
Comment from Hotel Management
30 Dec 2024 by Vagabond Inn Management , Hotel Management
Dear Jose,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our location and found our beds comfortable. We take great pride in providing our guests with a convenient and pleasant stay, and it's wonderful to know that you appreciated the nearby stores and dining options.However, I sincerely apologize for the issues you encountered regarding the level of customer service at our front desk, as well as the cleanliness of your room and the restroom odor. Your feedback is invaluable to us, and please be assured that we take these matters seriously. We are continuously working to improve our services and the overall guest experience, and your comments will be shared with our team.I also want to emphasize that our front desk is open 24 hours a day, and we encourage guests to reach out for any concerns or assistance during their stay. Our staff is here to ensure that you have a comfortable and enjoyable visit, and we would have been more than happy to address any issues you encountered during your time with us.Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an experience that fully meets your expectations.Warm regards,Vagabond Inn Management
by A verified traveler
Posted 27 Dec 2024
Comment from Hotel Management
27 Dec 2024 by Vagabond Inn Management , Hotel Management
Dear Edvard,Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us and rated it a perfect 5/5. Your kind words truly mean a lot to our team, and they are incredibly motivating as we strive to provide the best possible experience for our guests.We are delighted that our accommodations and services met your expectations. It’s always our goal to create a welcoming and comfortable environment, and it’s rewarding to know that we succeeded during your visit. If there were any specific aspects of your stay that stood out or if there’s anything you would recommend, we would love to hear about it. We hope to have the pleasure of welcoming you back in the near future. Your satisfaction is our top priority, and we’re committed to making your next stay even more memorable!Thank you once again for your amazing feedback!Warm regards,Vagabond Inn Management
by A verified traveler
Posted 25 Dec 2024
They should mention that they have an extra fee for pets, although is cheap they should mention at the reservation time.
Comment from Hotel Management
26 Dec 2024 by Vagabond Inn Management , Hotel Management
Dear Monica,Thank you for taking the time to share your feedback with us. We’re happy to know you found the pet fee affordable, but we’re truly sorry for any misunderstanding or inconvenience you may have experienced regarding our pet policy.Transparency and clear communication are very important to us, and we always strive to ensure that guests are fully informed about any additional fees prior to their stay. When you booked, we did send two notifications detailing all applicable fees, including the pet fee, to avoid any surprises upon arrival. However, we completely understand that sometimes information can be overlooked during the booking process, and we sincerely apologize if this caused any frustration.Your feedback is valuable, and we will use it to reevaluate how we can make this information even clearer during the booking experience. Whether that’s highlighting it further on the confirmation or addressing it at multiple stages, we’ll take every step necessary to ensure no guest feels uninformed in the future.We truly appreciate your input and hope this did not detract from the overall enjoyment of your stay. We would love the opportunity to welcome you back in the future and ensure that everything is seamless from start to finish. If there’s anything else you’d like to share or any suggestions for improvement, please don’t hesitate to let us know.Warm regards,Vagabond Inn Management
by A verified traveler
Posted 23 Dec 2024
Closed to the shopping area
Comment from Hotel Management
23 Dec 2024 by Vagabond Inn management , Hotel Management
Dear Jose,Thank you for taking the time to share your feedback about your stay with us! We’re thrilled to hear that you found our location convenient and close to the shopping area. Being in such close proximity to local attractions, dining, and shopping options is something many of our guests appreciate, and we’re glad it enhanced your experience as well.If there was anything else about your stay that stood out, we’d love to hear more! Your insights help us ensure that every guest has a memorable and comfortable visit. It was a pleasure hosting you, and we hope to welcome you back soon for another convenient and enjoyable stay!Warm regards,Vagabond Inn management
by A verified traveler
Posted 22 Dec 2024
There were some minor issues with our first room but the front desk person was very understanding and made things right for us. There’s a $10 undisclosed parking fee to know about. Our shower didn’t drain properly (in the second room). Overall, room was clean, bed was comfy, I felt safe in the area. My car was packed full of things and there was no issue.
Comment from Hotel Management
23 Dec 2024 by Vagabond Inn Management , Hotel Management
Dear Danica,Thank you for taking the time to share your experience with us! We truly appreciate your feedback as it helps us improve and provide a better stay for all our guests.We’re glad to hear that our front desk staff was able to address the initial issues with your first room and work to make things right for you. Guest satisfaction is our top priority, and it’s reassuring to know that our team’s efforts were appreciated.We’re also happy that you found your room clean, the bed comfortable, and the area safe for your stay. Knowing that you felt secure, even with your car packed full of belongings, is a wonderful compliment and something we strive to ensure for all our guests.We do, however, regret that your second room had a shower drainage issue. While we’re pleased that it didn’t overshadow your overall experience, we understand how frustrating that could be, and we’ll make sure our maintenance team takes immediate action to address the issue. Your comfort is important to us, and we aim to avoid inconveniences like this in the future.Regarding the 10 parking fee, we apologize if this was not clearly communicated prior to your stay. We strive to be transparent with all charges, and your feedback highlights an opportunity for us to improve in this area.Thank you again for your understanding and for highlighting both the positive aspects and areas where we can grow. It was a pleasure hosting you, and we hope to welcome you back soon for an even smoother experience!Best regards,Vagabond Inn Management
by A verified traveler
Posted 13 Dec 2024
Very nice, clean and simple.
Exactly what we were looking for.
Comment from Hotel Management
13 Dec 2024 by Vagabond Inn Management , Hotel Management
Dear Julio,Thank you so much for your kind feedback! We’re delighted to hear that your stay was exactly what you were looking for. Providing a clean, comfortable, and straightforward experience is something we take great pride in, and it’s wonderful to know we hit the mark during your visit.Our team works diligently to maintain a welcoming and spotless environment, and it’s always rewarding to see those efforts recognized. We believe that simplicity paired with quality creates a perfect atmosphere for our guests to relax and enjoy, and we’re thrilled to hear it worked so well for you.If your travels bring you back to the area, we’d love the opportunity to welcome you again. Thank you for choosing to stay with us, and for taking the time to share your experience. Safe travels and we look forward to hosting you in the future!Warm Regards,Vagabond Inn Management
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Vagabond Inn Management , Hotel Management
Dear Robert,Thank you so much for your 5/5 rating! We're absolutely thrilled to know that you had such a positive experience during your stay with us. It means the world to us that we were able to meet or even exceed your expectations, as creating a comfortable and enjoyable experience for our guests is always our top priority.Whether it was the cleanliness of the rooms, the comfort of your accommodations, or the convenience of our location, we’re so glad to know you were satisfied. If there was anything specific that stood out to you or made your stay extra special, we’d love to hear about it so we can continue delivering that level of service to all of our guests.Thank you again for taking the time to share your feedback and for choosing to stay with us. We truly appreciate your support and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Safe travels until then! Best Regards,Vagabond Inn Management
by A verified traveler
Posted 7 Dec 2024
Highly recommended 👍
Comment from Hotel Management
9 Dec 2024 by Vagabond Inn Management , Hotel Management
Dear Jannelyn,Thank you so much for your glowing recommendation! We’re absolutely thrilled to hear that your experience with us was so positive that you would highly recommend staying here. It truly means the world to our team when our efforts to provide a welcoming, clean, and comfortable stay leave such a great impression.Whether it was our convenient location, the quality of our rooms, or the hospitality of our staff that made your visit enjoyable, we’re honored that you found your stay to be memorable. Your kind words not only motivate us but also guide other travelers in choosing a reliable and enjoyable place to stay.We hope that we’ll have the pleasure of hosting you again soon. On your next visit, please let us know if there’s anything we can do to make your stay even more special. Thank you once again for your thoughtful feedback and for choosing us. Safe travels, and we look forward to welcoming you back! Best Regards,Vagabond Inn Management
by A verified traveler
Posted 3 Dec 2024
It’s more of a motel and pretty basic room. It was very clean and convenient for us for one night.
Comment from Hotel Management
3 Dec 2024 by Vagabond Inn Management , Hotel Management
Dear Steven,Thank you for taking the time to share your experience with us! We’re so pleased to hear that you found the room to be very clean and that our location was convenient for your stay. Providing a spotless and comfortable environment for our guests is always our top priority, whether it's for a quick overnight visit or a longer stay.We do strive to offer simplicity and practicality to ensure a hassle-free experience, and your acknowledgment of our efforts means a lot to us. While our property is designed with a more minimalist approach, we aim to make up for it with great service, cleanliness, and convenience.We hope to have the pleasure of welcoming you again the next time you're in the area. Whether it’s for another short visit or a longer stay, we’re here to make it as comfortable and convenient as possible. Safe travels, and thank you for choosing us!Best,Vagabond Inn Management
by A verified traveler
Posted 2 Dec 2024
