Ratings based on 960 Verified Reviews
2.9 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Wonderful
Comment from Hotel Management
16 Dec 2024 by GM, Hotel Management
Dear Albert,Thank you for taking the time to share your feedback regarding your recent stay with us at Travelodge by Wyndham Long Beach Convention Center. We are thrilled to hear that you had a wonderful experience. It is always a pleasure to receive positive feedback, and your succinct yet impactful review truly made our day! We strive to deliver a superior guest experience and it sounds like we were able to do just that for you. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.Warm Regards,Guest Relations Manager.
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
16 Dec 2024 by GM, Hotel Management
Dear Robert,Thank you for taking the time to rate your stay at the Travelodge by Wyndham Long Beach Convention Center. We value your feedback as it helps us identify the areas we can improve the guest experience. We are truly sorry if your stay did not meet your expectations and we didn't have a chance to know the specifics of your experience.We are committed to providing our guests with the highest level of service and a great stay. We hope that you will give us another opportunity to exceed your expectations and improve the rating in your next visit. Please feel free to share anything that you think will help us enhance your future stays. Warm Regards,Guest Relations Manager.
by A verified traveler
Posted 14 Dec 2024
Quiet
Comment from Hotel Management
16 Dec 2024 by GM, Hotel Management
Dear Albert,Thank you for choosing to stay at Travelodge by Wyndham Long Beach Convention Center and for sharing your positive feedback with us. Your 5-star review has truly made our day! We are thrilled to hear that you enjoyed the quiet atmosphere of our hotel, as we strive to create a peaceful and comfortable environment for all of our valued guests. We are committed to providing our guests with the best possible experience, and your comments affirm that we are succeeding in this regard. We hope to have the pleasure of welcoming you back to our hotel in the near future for another serene stay.Warm Regards,Guest Relations Manager.
by A verified traveler
Posted 13 Dec 2024
Used as a base for a conference. Good value. Would stay again.
Comment from Hotel Management
14 Dec 2024 by GM, Hotel Management
Dear Richard,Thank you for choosing the Travelodge by Wyndham Long Beach Convention Center as your base for the conference and for taking the time to share your positive experience. We are delighted to hear that you found our hotel to be of good value and that you would consider staying with us again. Your feedback is essential in our effort to improve our service standards and guest satisfaction. We appreciate your patronage and look forward to welcoming you back to our hotel in the future, where we hope to exceed your expectations and provide you with an even more enjoyable stay.Warm Regards,Guest Relations Manager.
by A verified traveler
Posted 9 Dec 2024
COZY AND QUIET
Comment from Hotel Management
9 Dec 2024 by GM, Hotel Management
Dear Albert,Thank you for taking the time to share your wonderful experience at the Travelodge by Wyndham Long Beach Convention Center. We are thrilled to know that you found our hotel to be cozy and quiet. Our team is dedicated to creating a peaceful and comfortable environment for our guests, and your kind words affirm our efforts.We strive to provide our guests with exceptional service and a memorable stay, and it brings us great joy to know that we were successful in our endeavor. We hope your positive experience will bring you back to our hotel in the future. We look forward to welcoming you back for another tranquil stay at the Travelodge by Wyndham Long Beach Convention Center.Warm Regards,Guest Relations Manager.
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
9 Dec 2024 by GM, Hotel Management
Dear Marcia,Thank you for taking the time to rate your stay at Travelodge by Wyndham Long Beach Convention Center. While we're pleased to see that you've given us a 4-star rating, we're always striving for the full 5-stars. Your rating is valuable to us as it helps us identify the areas we excel in and those which may need a bit more attention.We truly hope you enjoyed your stay and that you found our location, amenities, and staff to your liking. We would love to hear more about your experience so we can continue to provide excellent service and accommodations. We appreciate your patronage and look forward to welcoming you back on your next visit to Long Beach.Warm Regards,Guest Relations Manager
by A verified traveler
Posted 6 Dec 2024
bugs
Comment from Hotel Management
7 Dec 2024 by GM, Hotel Management
Dear Carl,Thank you for taking the time to share your experience at Travelodge by Wyndham Long Beach Convention Center. We sincerely apologize for the issue you encountered during your stay. We understand how important a clean, comfortable environment is to our guests, and we regret that we fell short of meeting your expectations in this regard. Your feedback is vital to us as it helps us identify areas where we can improve.Please rest assured that we take issues such as the one you experienced very seriously. We have already communicated your feedback to our housekeeping team and are taking necessary steps to address and prevent such incidents in the future. We truly value your patronage and would love to have another opportunity to serve you better and provide the high-quality experience that you should always expect at our hotel.Warm Regards,Guest Relations Manager
by A verified traveler
Posted 5 Dec 2024
Peaceful
Comment from Hotel Management
5 Dec 2024 by GM, Hotel Management
Dear Albert,Thank you for taking the time to share your experience at Travelodge by Wyndham Long Beach Convention Center. We are delighted to hear that you found our hotel to be peaceful. We understand that peace and relaxation are key elements to a successful stay, especially when you are away from home. Your positive feedback serves as a great motivation for our staff to continue delivering top-notch service. We look forward to having the pleasure of welcoming you back on your next visit to Long Beach. Warm Regards,Guest Relations Manager.
by A verified traveler
Posted 5 Dec 2024
It was peaceful
Comment from Hotel Management
5 Dec 2024 by GM, Hotel Management
Dear Albert,We're thrilled to read your succinct yet powerful review, "It was peaceful." It's heartening to know that you found tranquility during your stay at the Travelodge by Wyndham Long Beach Convention Center. Your positive feedback serves as an affirmation to our commitment to providing a peaceful haven for all our guests. Rest assured, we will continue our efforts to ensure that every guest experiences the same peaceful atmosphere that you enjoyed during your stay. We eagerly look forward to welcoming you back for another tranquil stay in the near future.Warm Regards,Guest Relations Manager
by A verified traveler from Miami
Posted 3 Dec 2024
Comment from Hotel Management
3 Dec 2024 by GM, Hotel Management
Dear David,Thank you for taking the time to rate your stay at Travelodge by Wyndham Long Beach Convention Center. We appreciate your 4-star rating and are delighted to know that you had a positive experience with us. We would love to hear more about your stay and how we could possibly turn your next visit into a 5-star experience. Your insights will aid us in further enhancing our services and amenities. We hope to have the pleasure of welcoming you back on your next visit to Long Beach. Warm Regards,Guest Relations Manager.