Ratings based on 468 Verified Reviews
4.3 Room cleanliness
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
Area around property is not nice
by A verified traveler
Posted 30 Nov 2024
by A verified traveler
Posted 30 Nov 2024
Staff was amazing. Super helpful and friendly. The DTLA Area isn’t too “Pretty” but felt safe walking the streets in the surrounding area late at night. There’s a few places to eat and a ton more about 5-10 blocks away. So if you’re searching for food just do your homework. Other than that i would return. Great price
by A verified traveler
Posted 28 Nov 2024
The hotel staff and customer service was okay but the location was great for where we had to be. There was noise at all times, as expected being in a busy area. Our room did have a slight smell of cigarettes, but wasn’t something that was too overwhelming.
by A verified traveler
Posted 27 Nov 2024
Daniel at the front desk was amazing very friendly and knowledgeable. He was very quick to help and made our stay welcomed. The Haas is lucky to have him
by A verified traveler
Posted 26 Nov 2024
The property itself was clean and in good condition. The staff was friendly and helpful. We didn't stay long because we just needed an overnight spot to be close to some activities we planned in Los Angeles. So the proximity to LA activities is good also. However, the neighborhood itself does not seem like a safe place to be because of the homeless that are loitering around outside. I knew I would be dropping off and picking up my wife and kids off at the front door so I was ok with the location but I would not feel comfortable walking with my family for a few blocks in any direction. This can be planned around but one should be aware that there is no parking so you will have to walk to a parking structure nearby. The one across the street is $15 cash only, for each entry. If you leave it overnight it will be another $15 to exit.
by A verified traveler
Posted 23 Nov 2024
2 night stay. Could not sleep the whole nights. People outside fighting, yelling, music playing extremely loud, very unsafe area with homeless all over. This place was way over priced and I wish I can get my money back! No room service either for a two night stay you would think they would come clean and give new bedding and towels. Very disappointing!
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 15 Nov 2024
The hotel and staff were amazing! Will definitely be staying here again next time!
by A verified traveler
Posted 13 Nov 2024
No security! The hotel
Was like a club. I was to scared to open the door, but people yelling and music playing loud until 4am! Swore I heard gunshots. Would have been a nice place if not for the area. BE AWARE!!!!
