Ratings based on 210 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 18 Nov 2024
Like the small size and location of the hotel
Comment from Hotel Management
20 Nov 2024 by General Manager, Hotel Management
Dear Alissa,Thank you for sharing your thoughts with us. We are delighted you enjoyed our cozy accommodations and fantastic location, and we cannot wait to welcome you back for another outstanding experience at The Glenmark, Glendale, A Tribute Portfolio Hotel!
by A verified traveler from Palm Desert
Posted 3 Nov 2024
by A verified traveler from GLENDALE
Posted 29 Oct 2024
Didn’t provide daily housekeeping and didn’t provide towels.
Comment from Hotel Management
29 Oct 2024 by General Manager, Hotel Management
Dear Lolita,We always appreciate hearing from our guests, and we're glad your overall stay was pleasant. However, we apologize for any issues with housekeeping, and we'll pass your comments along to them. Should you be in the area again, please come back to see us.
by A verified traveler
Posted 6 Oct 2024
The food and beverage staff was unhelpful and impatient. Waited almost an hour for a to go order for one person.
Comment from Hotel Management
7 Oct 2024 by General Manager, Hotel Management
Dear Lisa,Thank you for your feedback. It's concerning to hear about the delay and service from our team. This does not reflect the level of service we strive for, and we will address your experience. We hope to provide a more efficient and pleasant dining experience on your next visit.
by A verified traveler
Posted 4 Oct 2024
Loved the Glenmark!
Comment from Hotel Management
7 Oct 2024 by General Manager, Hotel Management
Dear Cynthia,Thank you for your perfect rating! We're delighted you enjoyed your stay at The Glenmark, Glendale, A Tribute Portfolio Hotel. Come back soon for more memorable moments and new adventures!
by A verified traveler
Posted 4 Oct 2024
The manager at that day was unprofessional, rude and loud. Knock at my door at 10pm telling that the music was loud what is not true! He back at 10:30pm with the same complaint and act very rude ( screamed on me ) and told me that he going to put me ion a black list because I’m not falling ‘his rules”
Comment from Hotel Management
7 Oct 2024 by General Manager, Hotel Management
Dear Olga,Thank you for your review. We're sorry to hear that your experience didn’t reflect the professional and courteous service we strive to provide. We’ll use your feedback to ensure that all interactions with our team are handled with the respect and care that our guests deserve. Your comments are important, and we'll address this internally to prevent any future misunderstandings. We hope to have the opportunity to provide you with a better stay in the future.
by A verified traveler
Posted 8 Sep 2024
I had a pleasant stay
Comment from Hotel Management
11 Sep 2024 by General Manager, Hotel Management
Dear Pareli, Thank you for your perfect review! It's great to hear you enjoyed your stay with us. We hope to welcome you back to The Glenmark, Glendale, A Tribute Portfolio Hotel soon for another pleasant experience!
by A verified traveler
Posted 8 Sep 2024
It was nice!
Comment from Hotel Management
11 Sep 2024 by General Manager, Hotel Management
Dear Pareli,Thank you for sharing your kind feedback. It’s wonderful to hear that your stay was enjoyable. Your satisfaction is important, and we look forward to welcoming you back for another pleasant visit at The Glenmark, Glendale, A Tribute Portfolio Hotel.
