Ratings based on 951 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
The staff were very helpful and accommodating. Though I was put on hold when calling the front desk for an early check-in, the concierge apologized profusely, and answered my questions without me feeling rushed. The room was spacious, clean. And the area where the hotel is located was convenient for our stay because we had flown in for a concert and all our go-to sites were mostly a 15 minute drive away. I look forward to staying here again.
Comment from Hotel Management
20 Nov 2024 by The Delphi Team , Hotel Management
Thank you for choosing The Delphi Hotel on your recent stay in Los Angeles. It was a pleasure to welcome you as our guest and we thank you for taking the time to provide us with your feedback. We have shared your kind words with our Team and we look forward to welcoming you back to The Delphi Hotel soon! Safe travels,
by A verified traveler
Posted 20 Nov 2024
Real awesome staff really helpful and accommodating. Definitely would stay here again
Comment from Hotel Management
20 Nov 2024 by The Delphi Team , Hotel Management
Thank you so much for choosing The Delphi Hotel! It was a pleasure to welcome you as our guest and we are glad to hear that you enjoyed your stay. Safe travels and we do hope to see you again.
by A verified traveler from Vancouver
Posted 19 Nov 2024
The hotel is excellent. The room could have used a coffee maker or kettle. Nevertheless, it was clean, quiet and comfortable. The vicinity of the hotel is rather unsafe and the streets were desolated at night.
Comment from Hotel Management
19 Nov 2024 by The Delphi Team , Hotel Management
Thank you for choosing The Delphi Hotel on your recent stay in Los Angeles. We are so glad to hear that you enjoyed your stay at our historic property. We are excited to announce that Nespresso machines are being added as a permeant amenity in our guest rooms in phases but in the meantime, they are available to our guests by request. Should your travels find you back in the LA area we look forward to welcoming you back to The Delphi Hotel.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by The Delphi Team , Hotel Management
Thank you for choosing The Delphi Hotel! Safe travels!
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by The Delphi Team , Hotel Management
Thank you for staying at The Delphi Hotel on your recent visit to Downtown Los Angeles. It was a pleasure to welcome you and we do hope to see you again soon.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
19 Nov 2024 by The Delphi Team , Hotel Management
Thank you for choosing The Delphi Hotel. It was a pleasure to welcome you as our guest. We are sorry to hear that you did not fully enjoy your stay. Should you wish to share additional details regarding your experience, our Guest Service Team remain available 24/7 to assist. Thank you again and we wish you safe travels,
by A verified traveler
Posted 16 Nov 2024
Thank you!
Comment from Hotel Management
16 Nov 2024 by The Delphi Team , Hotel Management
Thank you so much for staying with us at The Delphi Hotel! We wish you safe travels and hope to see you again, soon!
by A verified traveler
Posted 13 Nov 2024
The lobby and diner were fantastic. The rooms were a little dated. We were promised complimentary items daily but they were not provided.
Comment from Hotel Management
19 Nov 2024 by The Delphi Team , Hotel Management
Thank you for choosing The Delphi Hotel on your recent stay in Los Angeles. It was a pleasure to welcome you as our guest and we thank you for taking the time to provide us with your feedback. We have shared these details with our Team to use as a training tool to avoid future mishaps with service. Thank you again for staying with us and we wish you safe travels.
by A verified traveler
Posted 13 Nov 2024
Their phone charger melted my phone case and they have avoided any kind of reconciliation for damages. I was told multiple times a manager would contact me to resolve the situation to no avail. The management is very unprofessional.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by The Delphi Team , Hotel Management
Thank you for staying at The Delphi Hotel! Come back and see us again soon.
