Ratings based on 737 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Best hotel in LA!
Comment from Hotel Management
17 Nov 2024 by Steven, Hotel Management
I am delighted you enjoyed your visit and I look forward to seeing you again in the near future!Best regards,
by A verified traveler
Posted 12 Nov 2024
Amazing stay. Wonderfully property. Legendary history. Attentive staff. Good food. Impeccable service. Doesn’t get much better than this!
Comment from Hotel Management
12 Nov 2024 by Steven, Hotel Management
Thank you for your very kind words! I am delighted that you enjoyed your stay and I look forward to seeing you again in the near future.Best regards,
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Steven, Hotel Management
I am delighted that you enjoyed your stay and we look forward to welcoming you back in the near futureBest regards,
by A verified traveler
Posted 7 Nov 2024
Lovely stay
Comment from Hotel Management
7 Nov 2024 by Steven, Hotel Management
Thank you for your very kind words. I am delighted to see that you enjoyed your visit and I look forward to seeing you again in the near future.Best regards,
by A verified traveler from istanbul
Posted 21 Oct 2024
Clean, interesting guests, lively.
Comment from Hotel Management
28 Oct 2024 by Steven, Hotel Management
Thank you for your review. And yes, we do get an interesting crowd!Best regards,
by A verified traveler
Posted 18 Oct 2024
Everything was fabulous. From check in to room service. I really enjoyed my stay at the iconic Beverly Hills Hotel!
Comment from Hotel Management
20 Oct 2024 by Steven, Hotel Management
I am delighted you enjoyed your visit and look forward to welcoming you back in the near future!Best regards,
by A verified traveler
Posted 17 Oct 2024
Most of the stay was good, however there was a problem with the bedding - it had a strong odour like sweat.
Attempted to address this with reception and via email twice, however was ignored with all attempts.
Comment from Hotel Management
17 Oct 2024 by Steven, Hotel Management
Dear Mr. Murchie,My apologies that the issue was never resolved after you reported it several times! As a gesture, I would like to offer you an upgrade to a Beverly Hills on your next visit. I have updated your guest profile so it will always be available to you.
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
28 Sep 2024 by Steven, Hotel Management
Thank you for your very kind review! I am delighted to hear that you enjoyed your stay and I hope to see you again in the near future.Best regards,
by A verified traveler
Posted 25 Sep 2024
Furniture around property was not comfortable. Looks great but not easy to sit and enjoy the setting.
The room was a bit deceiving from the online picture. The balcony view was of a wall covering the roof equipment not really a balcony view. For $1,800/ night could have been better
Dinner at the Polo Lounge was awesome. Overall experience was good and private but for the price point could have been a bit better or more clearly represented online.
Comment from Hotel Management
26 Sep 2024 by Steven, Hotel Management
Dear Mr. Rattay,I am sorry that your experience wasn't as perfect as it should have been. As a gesture of apology, I have removed the charge for your dinner on the first night. You will see a credit of 290 on your next statement. Best regards,
by A verified traveler
Posted 14 Sep 2024
Very kind staff and hotel was beautiful, everything was taken care of for us and great team helping us with all our needs
Comment from Hotel Management
15 Sep 2024 by Steven, Hotel Management
Thank you for your very kind words! I am delighted you enjoyed your stay and I look forward to seeing you again in the near future.Best regards,
