Ratings based on 329 Verified Reviews
3.9 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Mar 2020
Comment from Hotel Management
19 Mar 2020 by Armando Contreras, Hotel Management
Thank you for staying here with us. We appreciate your feedback and we are sadden to read your disappointing stay. Hope you give us a second chance and back with us.
by A verified traveler
Diligence
Posted 14 Mar 2020 on HotelsHotels need detailed cleaning. ceiling was not clean nor was the mirror. In a Corona filled time. Extra effort. Recommended.
Comment from Hotel Management
16 Mar 2020 by Armando Contreras, Hotel Management
Thank you for staying here with us. We appreciate your feedback.
by A verified traveler
Posted 11 Mar 2020
I ask one night for toilet paper and someone talking too loud outside and nothing was done. No toilet paper no quietness.
Comment from Hotel Management
14 Mar 2020 by Armando Contreras, Hotel Management
Thank you for staying here with us. We highly appreciate your feedback.
by A verified traveler
Posted 11 Mar 2020
Comment from Hotel Management
14 Mar 2020 by Armando Contreras, Hotel Management
Thank you for staying here with us. We appreciate your feedback.
by A verified traveler
Posted 11 Mar 2020
Comment from Hotel Management
14 Mar 2020 by Armando Contreras, Hotel Management
Thank you for staying here with us. We appreciate your feedback.
by A verified traveler
First time in Canoga Park
Posted 10 Mar 2020 on HotelsFirst time ever, but not so good, there was no hot water in the sinks, only in the shower, wooden floors were not too appealing (Carpet would have been better). The staff was great and the front desk, but the room was too noisy, it felt like there was no insulation and stair case outside was too loud and every step outside could be felt and heard inside the room. May the location of the Room # 116 was not the best. We came from San Jose, and had a one night stay at super 8, we will be coming to Canoga Park regularly for the rest of the year due to an event.
Comment from Hotel Management
10 Mar 2020 by Armando Contreras, Hotel Management
Thank you for staying here with us. We appreciate your feedback and we'll like to extend our apologizes to you for any inconvenience you encounter during your stay here with us. We hope you give us a second chance to show you we value our guest's stay and we will have no problem fixing any disturbance being caused during a next stay. Thank you
by A verified traveler
Posted 3 Mar 2020 on Hotels
Comment from Hotel Management
3 Mar 2020 by Armando Contreras, Hotel Management
Thank you for staying here with us. We appreciate your feedback . Hope to see you again in the near future!
by A verified traveler
Posted 1 Mar 2020
Comment from Hotel Management
2 Mar 2020 by Armando Contreras, Hotel Management
Thank you for staying here with us. We appreciate your feedback. Hope to see you in the near future.
by A verified traveler
Posted 1 Mar 2020
Comment from Hotel Management
2 Mar 2020 by Armando Contreras, Hotel Management
Thank you for staying here with us. We apologizes your stay was not as expected. We hope you give us a second chance to show you we value our guest and their stay.
by A verified traveler
Ok
Posted 25 Feb 2020 on HotelsThe most uncomfortable check in I have ever experienced. The gentleman checking us in would have rather have been anywhere else but there. After that it was a decent stay. Nice clean rooms.
Comment from Hotel Management
27 Feb 2020 by Armando Contreras, Hotel Management
Thank for staying here with us. We apologizes your stay was not as expected. I'll share your comments with our staff. We hope you give us a second chance and see you soon in the near future
