Ratings based on 190 Verified Reviews
4.4 Room cleanliness
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
There was good communication with the staff, clean and spacious apartment. It was very comfortable for my friends and I visiting. Thank you
by A verified traveler
Posted 28 Sep 2024
Great communication from the staff. We knew exactly what to expect upon arrival. The apartment was precisely as advertised. Clean and tidy, comfortable, and secure.
The area around the property (Koreatown) was alright, not unsafe but nothing too exciting for exploring. Very good location geographical for catching the bus (directly outside) or the metro (5-10 North). Uber rides from Downtown or Echo Park only cost $13.
I would definitely rent this apartment again!
by A verified traveler
Posted 31 Aug 2024
Almost everything about the property was disappointing. The wifi never worked. All the passwords that they provied, nothing worked. So beware that there would be no wifi. They have pictures of apartments on Expedia which includes balcony. You would obviously assume that if yiu are getting an apartment for six people it would have a balcony, but no absolutely not. They claimed that they never advertised balcony which is technically wrong but they did advertise free wifi and then didnt deliver. It doesnt end here. They dont even give you paper tissues. Denise was decent receptionist and was at least apologetic. The other receptionist spoke like she was accusing you. I am very disappointed and I have to go back in two days again because the free cancellation expired two weeks before travelling.
by A verified traveler
Truly gorgeous
Posted 15 Aug 2024 on HotelsEnjoyed my stay truly! Make sure you indicate prior to your stay that you need parking for a more comfortable stay.
Comment from Hotel Management
14 Oct 2024 by Chinar, Hotel Management
We really appreciate you taking the time to leave us a 10-star review. It means a lot to us. Looking forward to your next trip!
by A verified traveler
Posted 13 Aug 2024 on Hotels
by A verified traveler
Family vacation
Posted 4 Aug 2024 on HotelsThis property has plumbing issues. There was a loud noises coming from the draining. Noise was so loud I could not sleep. The toilet stopped flushing after the first night and I contacted the property manager at 6am. The toilet was not functioning until the after 4pm.
Comment from Hotel Management
4 Aug 2024 by Chinar, Hotel Management
Thanks for the review. We’re sorry to hear you had a less than ideal experience with your stay. We had pass on your feedback to our maintenance team, so they know what they need to check and fix.
by A verified traveler
Posted 2 Aug 2024 on Hotels
Comment from Hotel Management
3 Aug 2024 by Chinar, Hotel Management
Thank you for the review! Your feedback is much appreciated and helps our team improve.
by A verified traveler
Honest review
Posted 1 Aug 2024 on HotelsCouches seemed kinda of dated and were in the itchy side when I sat too long. Had to clean the bed sheets/blanket/pillow cases due to a musky smell.
Comment from Hotel Management
2 Aug 2024 by Chinar, Hotel Management
Thank you for the review! Your feedback is much appreciated and helps our team improve.
by A verified traveler
Posted 1 Aug 2024 on Hotels
Comment from Hotel Management
4 Aug 2024 by Chinar, Hotel Management
We’re so grateful that you took the time to leave us a 10-star review. It was a pleasure having you. Thank you!
by A verified traveler
Good place
Posted 1 Aug 2024 on HotelsThe place was perfect! But the check in process can be a pain. We was told we can check in a bit early but as we got there couldn’t get a reach of anyone so we sat out there for a good 40 mins (after 4pm). Then they finally responded. Once we were checked in everything was good. The place was nice and clean. Location is good. We loved the rooftop! The bed was uncomfortable but we made it work. Check out process was nice and easy also.
Comment from Hotel Management
6 Aug 2024 by Chinar, Hotel Management
Your feedback means a lot to our team. Thank you for taking the time to leave us this review! It was a pleasure having you.
