Ratings based on 558 Verified Reviews

4.3 out of 5
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Meridian

Posted 18 Jan 2025
The hotel and suite itself was very nice. Trying to find a place to eat and walking distance was a little sketchy would be my only complaint.
Comment from Hotel Management
18 Jan 2025 by Jaime, Hotel Management
Thank you for staying with us. We appreciate your feedback!
1 out of 5
by A verified traveler from Los Angeles

Posted 18 Jan 2025
Comment from Hotel Management
18 Jan 2025 by Jaime, Hotel Management
Thank you for your feedback.
5 out of 5
by A verified traveler

Posted 17 Jan 2025
Overall good hotel, good service.
Comment from Hotel Management
17 Jan 2025 by Jaime, Hotel Management
Thank you for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

Posted 12 Jan 2025
They charge for parking. Ok but you should tell on the app. Had ant problem.
Comment from Hotel Management
12 Jan 2025 by Jaime, Hotel Management
Thank you for staying with us. We appreciate your feedback!
1 out of 5
by A verified traveler

Posted 4 Jan 2025
Comment from Hotel Management
4 Jan 2025 by Jaime, Hotel Management
Thank you for staying with us.
5 out of 5
by A verified traveler

Posted 3 Jan 2025
Customer service top notch!
Comment from Hotel Management
4 Jan 2025 by Jaime, Hotel Management
Thank you for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

Posted 30 Dec 2024
The hotel has a great environment and excellent facilities. However, the floors are quite thin, so you can hear activities like cleaning and vacuuming from the upstairs rooms. The swimming pool is outdoors and not heated, making it unsuitable for swimming in winter. Other than that, everything else is great.
Comment from Hotel Management
30 Dec 2024 by Jaime, Hotel Management
Thank you for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

Posted 29 Dec 2024
A great place to stay! Flying in to Long Beach for a cruise; complimentary airport transportation. Awesome suite for our group of 5!
Comment from Hotel Management
30 Dec 2024 by Jaime, Hotel Management
Thank you for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

Posted 27 Dec 2024
Comment from Hotel Management
17 Jan 2025 by Jaime, Hotel Management
Thank you for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

Posted 23 Dec 2024
Comment from Hotel Management
23 Dec 2024 by Jaime, Hotel Management
Thank you for staying with us. We appreciate your feedback!