Ratings based on 1,990 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
Beautiful place i will be staying again very clean and quiet friendly workers
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
30 Dec 2024 by General Manager, Hotel Management
Dear Anita,Guest satisfaction means everything to our team, so we're disappointed you did not enjoy your stay. Feedback helps us make effective changes, so we hope you will consider reaching out to share how we could have served you better. Sincerely,General Manager
by A verified traveler
Posted 30 Dec 2024
Decent and clean hotel, nothing fancy.
by A verified traveler
Posted 29 Dec 2024
Clean, big room.
Comment from Hotel Management
30 Dec 2024 by General Manager, Hotel Management
Hi David,Thank you for sharing your thoughts! We’re so happy to hear you enjoyed the spacious, clean room. We hope you had a comfortable stay and look forward to welcoming you back for another great experience!Sincerely,General Manager
by A verified traveler
Posted 29 Dec 2024
Property was ok, felt like the hallway was dusty, carpet looked very old and unclean.
Moreover surrounding area is not that great and happening!
Staff were very nice!!
Comment from Hotel Management
30 Dec 2024 by General Manager, Hotel Management
Hello Ankitkumar,Thank you for sharing your feedback. While we’re pleased to hear that our team provided you with excellent service, we regret that other aspects of your stay did not meet your expectations. Your comments about the condition of the hallway and carpet are appreciated, and we’ll take them into consideration as we strive to enhance the guest experience. We hope you’ll consider staying with us again in the future.Sincerely,General Manager
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
30 Dec 2024 by General Manager, Hotel Management
Hello Jennifer,Your high rating is appreciated, and we loved having you as our guest. If your travels bring you back this way, we hope we'll be your first stop!Sincerely,General Manager
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
29 Dec 2024 by General Manager, Hotel Management
Hi Sharon,We're glad you enjoyed your stay and appreciate the perfect rating. We look forward to welcoming you back in the near future.Sincerely,General Manager
by A verified traveler
Posted 27 Dec 2024
fair for short stays
Comment from Hotel Management
28 Dec 2024 by General Manager, Hotel Management
Hi Frederick,Thank you for being our guest at Sonesta Select Los Angeles Torrance South Bay. We trust that your positive rating means you had a good stay overall, and we hope to welcome you back soon.Sincerely,General Manager
by A verified traveler
Posted 25 Dec 2024
Clean rooms, great guest service .
Comment from Hotel Management
26 Dec 2024 by General Manager, Hotel Management
Hello Trisha,Thank you for your feedback! We’re so glad you enjoyed the clean rooms and great guest service. It’s always our goal to make your stay as comfortable and enjoyable as possible. We look forward to welcoming you back soon!Sincerely,General Manager
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
26 Dec 2024 by General Manager, Hotel Management
Hi Marlenne,Our goal is always to go above and beyond, so we hope you will consider letting us know how we could have improved your stay. It was a pleasure having you as our guest, and we hope we will have the opportunity to host you again to change your perceptions. Sincerely,General Manager
