Ratings based on 987 Verified Reviews

4.5 out of 5
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 29 Nov 2024
na
Comment from Hotel Management
2 Dec 2024 by HotelMgmt, Hotel Management
Thank you Minzi for choosing to stay with us. The next time you are traveling to the area, we hope to have the opportunity to welcome you back again!
4 out of 5
by A verified traveler from Los Altos

Posted 29 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Hotelmgmt, Hotel Management
Your positive review means a lot to us, Horace! We're looking forward to your next visit and the opportunity to enhance your experience with us even further.
5 out of 5
by A verified traveler

Posted 28 Nov 2024
Excellent
Comment from Hotel Management
2 Dec 2024 by HotelMgmt, Hotel Management
We’re thrilled to know your stay met your expectations and that you had such a positive experience with us. Thank you Susan for choosing our hotel, and we look forward to welcoming you back for another memorable visit.
5 out of 5
by A verified traveler

Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by HotelMgmt, Hotel Management
Your five-star rating truly brightens our day! Please revisit soon.
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by HotelMgmt, Hotel Management
We are delighted to receive your outstanding rating! Your satisfaction is our greatest reward. Thank you for choosing us, and we can't wait to welcome you back again.
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Hotelmgmt, Hotel Management
Thank you for your five-star rating, Andrew! We hope to be your preferred property whenever your travels bring you to the area!
2 out of 5
by A verified traveler

Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Hotelmgmt, Hotel Management
Thank you for allowing us to welcome you, however, we are disheartened that your stay did not meet your expectations. We would be grateful for another chance to impress you in the future, Dilton.
1 out of 5
by A verified traveler

Posted 15 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Hotelmgmt, Hotel Management
It's disappointing for us to see your low marks, Bowen. We hope for another chance to welcome you back and provide you with the quality of stay you expected and deserved.
3 out of 5
by A verified traveler from Purley

Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Hotelmgmt, Hotel Management
Yetunde, we strive to offer all of our guests a top-notch experience and your rating does not reflect a typical stay with us. It is our hope you will visit us again so that we can win you over completely.
4 out of 5
by A verified traveler from Fairfield

Posted 7 Nov 2024
Nice hotel but in a very busy part of turn. Lots of great Asian markets and restaurants all around.
Comment from Hotel Management
11 Nov 2024 by Hotelmgmt, Hotel Management
We are glad to hear that you enjoyed your stay at our Sheraton Los Angeles San Gabriel and appreciated the vibrant surroundings filled with wonderful Asian markets and restaurants. While our location can be bustling, we hope it also provided an exciting atmosphere and convenience during your visit. We would love to welcome you back for another seamless experience in the future and it's our hope to earn a Perfect 10 review.