Ratings based on 979 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
It was a very clean property. I will be staying here again in the future
Comment from Hotel Management
28 Nov 2024 by Customer Service, Hotel Management
Tyler, it's wonderful to hear you had a great time at Sheraton Cerritos Hotel. We're looking forward to welcoming you back.
by A verified traveler
Posted 26 Nov 2024
Comfortable bed. Friendly, helpful customer service
Comment from Hotel Management
28 Nov 2024 by Customer Service, Hotel Management
Debbie, it's wonderful to hear you had a great time at Sheraton Cerritos Hotel. The team is delighted to know you enjoyed the comfortable bed and found the service to be friendly and helpful. We hope to welcome you back soon!
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Customer Service, Hotel Management
Laura, thank you for staying with us at Sheraton Cerritos Hotel. Your perfect rating is greatly appreciated, and we're thrilled you had an enjoyable experience. We're looking forward to welcoming you back in the future!
by A verified traveler
Posted 22 Nov 2024
I had a great stay . Really like this place. I will be staying there again. Amazing.
Comment from Hotel Management
22 Nov 2024 by Customer Service, Hotel Management
Richard, we're delighted you loved your experience at the Sheraton Cerritos Hotel. We're looking forward to welcoming you back for another amazing stay.
by A verified traveler
Posted 18 Nov 2024
Comfortable rooms and friendly staff. Only drawback is the now charger $15 dollars for parking
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Robert, we’re delighted you loved your experience at Sheraton Cerritos Hotel. It's fantastic to hear the rooms were comfortable and that our team members made you feel welcome. We hope to see you again soon!
by A verified traveler
Posted 14 Nov 2024
Great location
Comment from Hotel Management
15 Nov 2024 by Customer Service, Hotel Management
Jaime, we are thrilled you enjoyed your stay at Sheraton Cerritos Hotel. It's wonderful to hear that the location suited your needs. We hope to welcome you back soon!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Customer Service, Hotel Management
Julio, thank you for staying with us at Sheraton Cerritos Hotel. We're thrilled to see you had a great experience. We hope to welcome you back again soon!
by A verified traveler
Posted 7 Nov 2024
No continental breakfast or coffee included for an expensive stay
$23.00 breakfast roof not cooked to order
I could have gotten better all around for less else where…..never again
Comment from Hotel Management
9 Nov 2024 by Customer Service, Hotel Management
Michael, thank you for your feedback. It's regrettable that your breakfast experience did not meet your expectations. The hotel team will consider your comments for future improvements on their amenities. Safe travels.
by A verified traveler
Posted 4 Nov 2024
Convenient to the venue
Comment from Hotel Management
4 Nov 2024 by Customer Service, Hotel Management
Nicole, thank you for staying with us at Sheraton Cerritos Hotel. It's great to know you found our location to be convenient. We hope you'll visit again soon!
by A verified traveler from Laguna Niguel
Posted 31 Oct 2024
Very convenient for going to the Cerritos Performing Arts Center!
Comment from Hotel Management
31 Oct 2024 by Customer Service, Hotel Management
Curtis, we’re delighted you loved your experience at Sheraton Cerritos Hotel. It's always great to hear when guests find the location convenient for their plans. We hope to see you again soon!
