Ratings based on 990 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
by A verified traveler
Posted 16 Oct 2024
Nice rooms. Easy check in and check out.
by A verified traveler
Posted 16 Oct 2024
Easy check in and check out. Nice rooms.
by A verified traveler
Posted 11 Oct 2024
Very clean hotel and room was great
by A verified traveler
Posted 11 Oct 2024
Easy check-in, elevator is fast, bed was very comfortable, room and bath were exceptionally clean, and the decor was beautiful!
by A verified traveler
Posted 8 Oct 2024
DO NOT BOOK HERE!!
upon arrival you will notice that the surrounding area is not pleasant. nevertheless we were exhausted and decided to give this place a chance.
we walked into the lobby and noticed a very unpleasant odor… First red flag.
the check in process was fairly smooth.
we head over to our room and notice a ring camera above our door on the outside. a bit weird but okay.
we walk into the room and it smelled of mens cologne and was a bit humid as if someone had just used the shower.
within five minutes we hear a woman outside screaming at the top of her lungs.
our door did not contain the metal lock reinforcer that most hotels have which appeared to be removed. it made us feel unsafe given the circumstances and the location.
we decided to check our beds before even considering getting into them and noticed there were blood stains on the sheets along with some other mystery stains.
as exhausted as we were we could not stay as we felt unsafe and unsanitary in doing so.
we decided to leave and requested. refund for the inconvenience and both the manager and Expedia refused to accommodate our request for refund.. terrible customer service from both parties.
if you read the reviews it will confirm all that i am saying, i wish i would have done that prior to booking and losing my money,
by A verified traveler
Posted 2 Oct 2024
Small parking space
by A verified traveler from Salamanca
Posted 9 Sep 2024
They have upgraded everything from the rooms to total over hall of the electric throughout the whole complex. I stayed for 2 nights and going back for 2 more next week. It takes a lot to impress me but I was impressed and had a great stay. The gentleman at the front desk went above and beyond to make my stay a great one. AA
by A verified traveler
Posted 5 Sep 2024
they know we have three persons when we check in, however, they only provide two sets of towels. we asked one extra set one time when we were at the reception area, the guy gave us three floor towels instead. the next day we left a paper to let them know in our room, they gave us one extra bath towel. the last day, we only have 2 face towels, 1 hair towel and 2 bath towels even we left the paper again...
by A verified traveler
Posted 30 Aug 2024
Very clean and comfortable bed
