Ratings based on 627 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
All was wonderful except the shower did not have hot water but cold ..
This was really not convenient or great !! Was refunded the 35 for parking so that was good . The room was really nice . The area right around hotel seemed a tad sketchy but not exactly unsafe . The parking underground seemed odd but what can u do in city? Didn’t get to see the pool and jacuzzi area but I’m sure it was nice and other amenities
Comment from Hotel Management
2 Dec 2024 by Ash, Hotel Management
Hello, we appreciate you taking the time to provide us with your feedback. We have made a note of the hot water to our engineering team. We hope to host your next visit in Pasadena!
by A verified traveler
Posted 19 Nov 2024
I really liked this place. It is undergoing renovation so I know it could have been better.
Comment from Hotel Management
19 Nov 2024 by Ashley, Hotel Management
Thank you for sharing your feedback! We hope to see you again! We are finishing our renovation in December 2024.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Ashley , Hotel Management
Thank you for sharing your feedback, hope to host your next visit in Pasadena!
by A verified traveler
Posted 1 Oct 2024
Loved the hotel so peaceful and the room was perfect
Comment from Hotel Management
9 Oct 2024 by Ashley, Hotel Management
Thank you for the feedback, we are happy to hear this. We hope to see you again!
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
4 Nov 2024 by a, Hotel Management
Thank you for the feedback, we hope to host any future stays in Pasadena.
by A verified traveler from Naples
Posted 24 Sep 2024
Good location.pet friendly. Beautiful studio
Comment from Hotel Management
9 Oct 2024 by Ash, Hotel Management
Thank you so much for those kind words. It's a pleasure to host your stay. Hope to see you again!
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
4 Nov 2024 by A, Hotel Management
We thank you for providing feedback. We hope to see you again!
by A verified traveler
Posted 6 Sep 2024
Wonderful safe walkable area with lots of shopping and restaurants.
Love Residence Inn and the space in the room and full sized fridge
Comment from Hotel Management
9 Oct 2024 by Ashley , Hotel Management
We are so happy to hear you've enjoyed your stay! It was a pleasure to host your stay. Hope to see you again!
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
9 Oct 2024 by Ashley, Hotel Management
Thank you for your feedback and staying with us. Hope to see you again! :)
by A verified traveler
Posted 5 Sep 2024
The location in Old Town Pasadena was convenient and beautiful.
Comment from Hotel Management
9 Oct 2024 by Ashley , Hotel Management
Thank you for staying with us! We hope to see you again soon :)
