Ratings based on 989 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jan 2025
gated parking lot, clean rooms and a buffet breakfast included. Property is well maintained. Will stay here again.
Comment from Hotel Management
17 Jan 2025 by Operations Manager, Hotel Management
Thank you for the kind review! We are happy to hear you enjoyed your stay with us!
by A verified traveler
Posted 15 Jan 2025
It’s a longstanding property and it shows in how the rooms are worn and in need of updating. It was a last minute booking though, and it placed us as close to the hospital as possible. The front desk staff was friendly, and that made me feel better about the condition of the room.
Comment from Hotel Management
16 Jan 2025 by Operations Manager, Hotel Management
Thank you for taking time to provide feedback. I have shared your feedback with our leadership team to ensure we are doing what we can to keep our rooms looking nice. I am happy to hear that the front desk staff made the stay better. We would love to welcome you back, should your travels bring you to the area!
by A verified traveler
Posted 11 Jan 2025
Thr room was more like a studio than a hotel room, with an oven, microwave , full size fridge, fully equipped.
Comment from Hotel Management
13 Jan 2025 by Operations Manager, Hotel Management
Thank you for the kind review! We are happy to see that you enjoyed your stay with us! If you have any feedback on how we could have made it a 5/5, we'd love to hear it!
by A verified traveler
Posted 11 Jan 2025
Quiet , good breakfast , nice staff. Property quite worn . switched room 3x . First one dishwasher wouldn’t turn off and beeping , second room broken security lock on first floor door, third room finally ok
Comment from Hotel Management
13 Jan 2025 by Operations Manager, Hotel Management
Thank you for taking the time to provide feedback. The issues you experienced with your rooms that you had to transfer 3 times is below our standards. This is not what we wish for our guests and for that, I sincerely apologize. Thank you again for taking the time to provide feedback and we hope that you give us another chance should your travels bring you back to the area.
by A verified traveler
Posted 5 Jan 2025
The staff were very friendly, service at breakfast was awesome, the room or should I say studio was fully equipped! Overall a very good experience!
Comment from Hotel Management
5 Jan 2025 by Operations Manager, Hotel Management
Thank you for the kind review! We are happy to see that you enjoyed your stay with us!
by A verified traveler
Posted 3 Jan 2025
💛
Comment from Hotel Management
5 Jan 2025 by Operations Manager, Hotel Management
Thank you for the kind review! We are happy to see that you enjoyed your stay with us!
by A verified traveler
Posted 27 Dec 2024
The staff was friendly and the outside property was well maintained. However, the inside needs renovations. Our carpet was old and the floor was uneven. I liked their breakfast, but they never seemed to have enough food for everyone.
Comment from Hotel Management
29 Dec 2024 by Operations Manager, Hotel Management
Thank you for taking the time to provide us feedback! We have shared your feedback with the department leaders to ensure that we are doing what we can to improve in these areas.
by A verified traveler from St Gallen
Posted 22 Dec 2024
Comment from Hotel Management
13 Jan 2025 by Operations Manager, Hotel Management
Thank you for the kind review! We are happy to see that you enjoyed your stay with us!
by A verified traveler
Posted 18 Dec 2024
The crew was so nice 👍
Comment from Hotel Management
18 Dec 2024 by Operations Manager, Hotel Management
Thank you for the kind review! We are happy to hear that you enjoyed your stay with us and our staff!
by A verified traveler
Posted 17 Dec 2024
Check in was so easy. I had a rough morning and they were so kind and wanted to make my day easier. Gave me a room away from others and on the first floor so I didn’t have to use the stairs with my newborn
Comment from Hotel Management
17 Dec 2024 by Operations Manager, Hotel Management
Thank you for the kind review! We are happy to see that you enjoyed your stay with us!
