Ratings based on 978 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
11 Dec 2024 by General Manager, Hotel Management
Dear Anita, Thank you for your kind rating. We are so glad you enjoyed your stay with us at Residence Inn Los Angeles Redondo Beach. We look forward to seeing you again for another great experience.Kindly,Galen M.General Manager
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
9 Dec 2024 by General Manager, Hotel Management
Dear Veronica, Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay was not perfect. We value hearing from our guests, as this lets us better improve our guest experience. We hope we will have the pleasure of welcoming you again when your travels bring you this way.Kindly,Galen M.General Manager
by A verified traveler from Coquitlam
Posted 8 Dec 2024
Nice place, close to Redondo beach !!
Comment from Hotel Management
9 Dec 2024 by General Manager, Hotel Management
Dear Sergio, It was a pleasure hosting your recent stay at Residence Inn Los Angeles Redondo Beach! Thank you for your generous comments and for highlighting our convenient location. We are glad to know how much you appreciated the easy access to the beach. We hope you choose us again the next time your travels bring you to this area.Kindly,Galen M.General Manager
by A verified traveler
Posted 5 Dec 2024
Dryer not working, had to wait 2 days for replacement. Requested room clean, no one showed up.
Comment from Hotel Management
5 Dec 2024 by General Manager, Hotel Management
Dear Manoj, We sincerely apologize for the inconvenience caused by the dryer and the lack of housekeeping service during your stay. This is certainly not the experience we aim to provide, and we appreciate your understanding. We will look into the instances you mentioned, as we are committed to offering better service for our guests. Thank you for choosing us and taking the time to leave your review. We look forward to the opportunity to welcome you back soon.Kindly, Galen M. General Manager
by A verified traveler
Posted 30 Nov 2024
The Residence Inn was a great option for us as a family. It was close enough to the airport, for us not to get stuck in traffic. The facility was clean, quiet. The facilities were amazing, a basketball court for my son to enjoy, a pool for me and a fire pit for us to all relax around after dinner. The breakfast was amazing! Tgey had several topping options for your oatmeal. Tgey even had hot food options. I was amazed to even get turkey bacon, so there were also enough not meat options for my pescetarian daughter to enjoy. At the time of our visit the hot tub was out of order, but we had the option to use the one next door at the neighboring hotel. Which made this stay overall amazing! We would return any day. Also very close to several beautiful beaches, a quick drive.
by A verified traveler
Posted 28 Nov 2024
Breakfast susages where very dry and $20 per night parking is ro much, specially when is a regular parking lot. Other than that the place is very nice and clean, with nice staff.
Comment from Hotel Management
29 Nov 2024 by General Manager, Hotel Management
Dear Julie, Thank you for your feedback on your recent visit to Residence Inn Los Angeles Redondo Beach. We are glad you found our property spotless and enjoyed the friendly service provided by our staff. We appreciate your input regarding breakfast and parking and will consider them as we strive to enhance our guest experience. We hope to welcome you back soon!Kindly,Galen M.General Manager
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
27 Nov 2024 by General Manager, Hotel Management
Dear Vernard, Thank you for the wonderful review. We are glad we met your expectations for a fantastic stay at Residence Inn Los Angeles Redondo Beach. We hope to have the pleasure of doing so again on your next visit to this area.Kindly,Galen M.General Manager
by A verified traveler
Posted 26 Nov 2024
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by General Manager, Hotel Management
Dear Mary, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Kindly,Galen M.General Manager
by A verified traveler
Posted 24 Nov 2024
It’s ridiculous to charge patrons to park. Just include the parking in the room rate instead of it being a hidden cost.
Comment from Hotel Management
25 Nov 2024 by General Manager, Hotel Management
Dear Sanjeet, Thank you for sharing your feedback about your recent Residence Inn Los Angeles Redondo Beach stay. We understand your concerns regarding parking fees and will share your thoughts with our team. We strive to provide an excellent experience for all our guests, and we hope to welcome you again soon.Kindly,Galen M.General Manager
