Ratings based on 726 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2024
Nice clean hotel, excellent service. Will definitely stay again
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Director of Sales, Hotel Management
Thank you for staying at Residence Inn Los Angeles LAX/El Segundo, David! We're so thrilled you enjoyed your stay and appreciate the time you took to share your feedback. We hope to have another opportunity to host you soon!
by A verified traveler
Posted 2 Dec 2024
Love it and would comeback
Comment from Hotel Management
3 Dec 2024 by Director of Sales, Hotel Management
Thank you for choosing Residence Inn Los Angeles LAX/El Segundo, Farmata! I am thrilled to learn you loved your stay and will come back; we look forward to seeing you then!
by A verified traveler
Posted 26 Nov 2024
Staff was great
sofa was not the greatest
Comment from Hotel Management
30 Nov 2024 by Director of Sales, Hotel Management
Thank you for staying at our hotel, javier! I am so happy you enjoyed our friendly staff. I'm sorry to hear that the sofa did not meet your expectations. I will communicate your feedback to the appropriate staff in order to resolve this issue. We hope to have another opportunity to host you in the near future!
by A verified traveler
Posted 24 Nov 2024
The facility was well kept, it very quiet, i enjoyed my stay
Comment from Hotel Management
26 Nov 2024 by Director of Sales, Hotel Management
Thank you for staying at Residence Inn Los Angeles LAX/El Segundo, Claudia! I am so happy to hear you enjoyed your stay and appreciated our clean and quiet property. We hope to have another opportunity to host you soon!
by A verified traveler from Rockwall
Posted 23 Nov 2024
I didn't like rhe fact that therw was no shuttle busses from the airport to the facility. And there is no notification regarding refund for taxis.
Comment from Hotel Management
24 Nov 2024 by Director of Sales, Hotel Management
Thank you for staying at our hotel, Bose. I am sorry to hear our taxi/rideshare reimbursement was not clearly communicated to you. I will pass your feedback along to our staff members to ensure we are communicating appropriately at check-in. We do hope to have another opportunity to host you soon!
by A verified traveler
Posted 1 Nov 2024
Clean rooms. Liked the kitchen in our room.
Able to walk to eating establishments right across the road.
Comment from Hotel Management
16 Nov 2024 by Director of Sales, Hotel Management
Thank you for choosing Residence Inn Los Angeles LAX/El Segundo, Diane! We appreciate your time reviewing our hotel and we're happy to hear you enjoyed our clean and spacious sleeping rooms, and convenient location. We hope to host you again soon.
by A verified traveler
Posted 28 Oct 2024
Friendly staff. Excellent location and accommodations.
Comment from Hotel Management
16 Nov 2024 by Director of Sales, Hotel Management
Thank you for staying at Residence Inn Los Angeles LAX/El Segundo, Claudiney! We're happy to hear you had a great stay and especially appreciate your feedback. We hope to have another opportunity to host you soon.
by A verified traveler
Posted 21 Oct 2024
Clean spacious room with full kitchen. Very clean. Stay includes free breakfast. Restaurants just across the street including a new Starbucks is convenient for guests. I would stay here again.
Comment from Hotel Management
23 Oct 2024 by Katie Fox, Director of Sales, Hotel Management
Thank you for staying at Residence Inn Los Angeles LAX/El Segundo, James! I'm thrilled to learn you had a great stay, and especially appreciated our clean and spacious suites, complimentary breakfast, and convenient location. We look forward to hosting you again, when your travels bring you back to El Segundo!
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Katie Fox, Director of Sales, Hotel Management
Thank you for staying at Residence Inn Los Angeles LAX/El Segundo, merced! We appreciate the time you took to share your experience, and we're so happy to hear you had a 5/5 stay. We hope to have another opportunity to host you soon.
