Ratings based on 945 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Hotel Manager, Hotel Management
Dear Joseph,We’re so honored by your incredible five-star rating! It’s deeply gratifying to know that your stay was exceptional. Guests like you inspire us to continually deliver outstanding service, and your feedback reaffirms our commitment to quality. We eagerly anticipate your return and promise another unforgettable stay!Sincerely, Hotel Manager
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Hotel Manager, Hotel Management
Dear Eli,Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that from check-in to departure, you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Hotel Manager, Hotel Management
Dear Dulce,We’re thrilled to know that your stay exceeded expectations! Your 10-star rating not only validates our hard work but also drives us to continue improving. Thank you for your kind words, and we look forward to hosting you again soon!Sincerely, Hotel Manager
by A verified traveler from Phoenix
Posted 2 Dec 2024
I love the easy access to free ways
Comment from Hotel Management
2 Dec 2024 by Hotel Manager, Hotel Management
Dear Ricardo,Thank you for your feedback! We're glad you appreciated the convenient access to the freeways. We hope this made your travels even more enjoyable. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
by A verified traveler from Haverhill
Posted 1 Dec 2024
Good
Comment from Hotel Management
1 Dec 2024 by Hotel Manager, Hotel Management
Dear Laura,Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager
by A verified traveler from Lancaster
Posted 1 Dec 2024
The lady at the front desk was very nice and pleasant.
Comment from Hotel Management
1 Dec 2024 by Hotel Manager, Hotel Management
Dear Lara,Thank you for your kind words! We’re thrilled to hear that our front desk staff made such a positive impression. We take pride in offering excellent service, and it’s great to know that you had a pleasant experience. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 30 Nov 2024
In the past, you used to have free parking. I like free parking. Now, no more free parking. I don't like that.
Comment from Hotel Management
1 Dec 2024 by Hotel Manager, Hotel Management
Dear Godwin-Charles,Thank you for sharing your feedback. We understand your frustration regarding the change in parking fees, and we sincerely apologize for any inconvenience this has caused. We truly appreciate your preference for free parking and will share your concerns with our management team. We value your continued patronage and hope to provide you with a more satisfying experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Hotel Manager, Hotel Management
Dear Abozar,We are deeply honored by your generous 5-star feedback! Knowing that we met your expectations brings us great joy. Your kind remarks motivate our team to continue delivering outstanding service, and we look forward to having you back again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Hotel Manager, Hotel Management
Dear Jancy,Thank you for your feedback! We're glad to hear you had a positive experience overall. If you have any suggestions on how we can improve for your next visit, please feel free to share. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 28 Nov 2024
close enough to sofi stadium, wouldn't mind airport transport in the future
Comment from Hotel Management
29 Nov 2024 by Hotel Manager, Hotel Management
Dear Roberto,Thank you for your feedback! We're glad to hear that our location near SoFi Stadium worked well for you. We appreciate your suggestion regarding airport transportation, and we'll definitely consider it as we continue to improve our guest experience. We hope to welcome you back in the future!Sincerely, Hotel Manager
