Ratings based on 981 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
21 Dec 2024 by J. Escobar - Front Desk Manager, Hotel Management
Mauricio,We appreciate you rating your stay with us. We look forward to seeing you the next time you are in the area.
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
18 Dec 2024 by J. Escobar - Front Desk Manager, Hotel Management
Lisa,Thank you for taking the time to rate your recent stay. WE hope you can provide additional feedback, so we can enhance guest satisfaction.
by A verified traveler
Posted 16 Dec 2024
Excellent customer and clean rooms
Comment from Hotel Management
17 Dec 2024 by J. Escobar - Front Desk Manager, Hotel Management
Ignacio,Thank you for taking the time to let us know about your recent stay. We are glad you enjoyed the accommodations. We hope to see you the next time travel brings you to the area.
by A verified traveler
Posted 13 Dec 2024
Room smelled like smoke
Comment from Hotel Management
13 Dec 2024 by quality inn, Hotel Management
Hello Nico, Thank you for taking the time to leave a review. I apologize for not meeting your expectations. Should you encounter this any other time, please remember that we have 24 hr service and we would be happy to accommodate you with another room. Thank you for bring this to our attention. I will be directing this to the appropriate departments for making improvements. Sincerely, Christine
by A verified traveler
Posted 12 Dec 2024
Outstanding staff service upon check-in. Our shuttle was promptly scheduled. Our room was clean and accessible.
Comment from Hotel Management
13 Dec 2024 by quality inn, Hotel Management
Hello Dan, Thank you for taking the time to leave a review. I am so blessed to work with a wonderful crew. The perfect 5/5 rating is wonderful to see. Thank you and i can not wait to share this with the entire staff. Hope you have an amazing Holiday and we look forward to seeing you again very soon. Happy Holidays, Christine
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
11 Dec 2024 by J. Escobar - Front Desk Manager, Hotel Management
Desiree,Thank you for rating your recent stay with us. We hope to see you the next time travel brings you to the area.
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
10 Dec 2024 by J. Escobar - Front Desk Manager, Hotel Management
Thank you for taking the time to rate your recent stay with us. We hope to see you the next time travel brings you to our area.
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
10 Dec 2024 by J. Escobar - Front Desk Manager, Hotel Management
Thank you for taking the time to rate your recent stay with us. We hope to see you the next time travel brings you to our area.
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
3 Dec 2024 by quality inn, Hotel Management
Hello Jesus, Thank you for taking the time out of your busy day to leave us such a wonderful rating. I am excited to see that you enjoyed your stay with us. Hope to see you again very soon. Sincerely, Christine
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
27 Nov 2024 by quality inn, Hotel Management
Hello Monique, Thank you for taking the time to leave a rating especially at the busiest part of the year for everyone. I see we did not quite meet your expectations. I hope you will still choose us for your lodging needs in the near future. I wish you the happiest of seasons for you and your family. Sincerely, Christine
