Ratings based on 948 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
The service was great. Staff was so nice. It was just an older building without many upgrades. A little dated. The shower pipes are incredibly noisy and i was afraid the would burst thru the wall. It was fine for a last minite place to stay but not great if youre going to spend time in the room.
by A verified traveler
Posted 1 Dec 2024
Great
by A verified traveler
Posted 30 Nov 2024
A nicely situated budget motel. Location means that if you don't have a car, you may be a bit isolated from anything super exciting at first, but if you have one, or want to find another means of transit, it's a good starting point, for sure. Staff are friendly and responsive. Place itself has clearly seen better days - the faucet for example was leaking all over itself whenever we opened the valve, but it was clean, comfortable enough, and hospitable in a way we both appreciated. If you're okay with some obvious wear and tear in exchange for a reliably pleasant experience, I think you'd like it here.
by A verified traveler
Posted 30 Nov 2024
Good
by A verified traveler from Porter ranch
Posted 27 Nov 2024
Clean and quiet
Comment from Hotel Management
27 Nov 2024 by Alfredo, Hotel Management
Utcharee, Thank you very much for your recent stay, we are happy to see you enjoyed our accommodations. We hope to have you as our guest again soon. Best regards,
by A verified traveler from Sanger
Posted 26 Nov 2024
Everything was good and the weather was nice the service was great thank you so much…
Comment from Hotel Management
27 Nov 2024 by Alfredo, Hotel Management
Adrian, Thank you very much for trusting us with your hospitality needs, we are happy to see you enjoyed your stay at Portofino Inn. We value and welcome your feedback, thank you for sharing your experience with our future guests. Best regards,
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Alfredo, Hotel Management
Thank you for your recent stay at Portofino Inn. Thank you for trusting us with your hospitality needs. We value your feedback and we are happy to see you enjoyed our accommodations. Thank you and please visit us again soon. Best regards,
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Alfredo, Hotel Management
Thank you for your recent stay, we are happy to see you enjoyed yours stay. Please visit us again soon so we may continue to deliver our best customer service experience possible. Best regards,
by A verified traveler
Posted 20 Nov 2024
It was very nice.
Comment from Hotel Management
27 Nov 2024 by Alfredo, Hotel Management
Thank you for your recent stay, we are happy to see you enjoyed yours stay. Please visit us again soon so we may continue to deliver our best customer service experience possible. Best regards,
by A verified traveler
Posted 20 Nov 2024
Room was clean and comfortable. Location was easy access to downtown Burbank and surrounding areas. Italian restaurant across the street was amazing!
