Ratings based on 978 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 15 Nov 2024
The concierges are all great, but Troy was outstanding. My cab was a little late and so Troy called to check on it without my having to ask. I was very grateful as I was concerned about missing my flight. He also helped in other ways. He is a born concierge.
My room was nothing short of awesome. I always stay at Plaza la Reina when I come to LA since it's rooms are huge, concierges great, and a quiet, very convenient location. Well worth the price of the room and is significantly less expensive than comparable hotels in the area. What's there not to like?
by A verified traveler
Posted 15 Nov 2024
This is an extremely well-maintained hotel, which is centrally-located in Westwood. This is my second stay
and I've found that the staff goes above and beyond and is very friendly and helpful. My room was very spacious, offered great amenities and the hotel was quiet and really comfortable. I appreciate how the hotel locks the front door at a certain time at night and a staff member is at the desk around the clock. I felt very safe as a female staying by myself. I highly recommend staying at the Plaza La Reina!
Comment from Hotel Management
15 Nov 2024 by Management, Hotel Management
Thank you for staying with us.Best Regards,Philippe
by A verified traveler from Ada
Posted 15 Nov 2024
I’m selfishly reluctant to give an honest review of Plaza La Reina because it isn’t very big and I’ll just be making it more likely to sell out in high-demand weekends. But, I’ll be honest. It’s the best place we’ve stayed in the Westwood/UCLA area. In fact, we have to visit kids at both UCLA and University of Washington, and it’s the nicest adjacent-to-campus hotel we’ve used. The rooms are large, clean and just beautiful. Parking is easy. Location can’t be beat.
Comment from Hotel Management
15 Nov 2024 by Management, Hotel Management
Thank you for staying with us.Best Regards,Philippe
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Management, Hotel Management
Thank you for staying with us.Best Regards,Philippe
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Management, Hotel Management
Thank you for staying with us.Best Regards,Philippe
by A verified traveler
Posted 13 Nov 2024
Room got mixed up. They got the wrong room but got fixed after an hour. Disappointing.
Comment from Hotel Management
15 Nov 2024 by Management, Hotel Management
Thank you for staying with us.Best Regards,Philippe
by A verified traveler
Posted 12 Nov 2024
Disappointed. Fairly nice but service was horrible. Tv didnt work. Bathroom items not working. They said theyd fix it and they didnt.
Comment from Hotel Management
12 Nov 2024 by Plaza la Reina, Hotel Management
Mr. Haines,We are sorry that you had a bad experience during your last stay. The hairdryer was working but the TV could not be fixed. We offered to move you to a different room but you declined the offer.Management,
by A verified traveler
Posted 12 Nov 2024
very quiet environment
Comment from Hotel Management
12 Nov 2024 by Management, Hotel Management
Thank you for staying with us.Best Regards,Philippe
by A verified traveler
Posted 12 Nov 2024
Nice apart hotel. No breakfast but lots of cafes around. Garage parking. 1 hour walk from Beverly Hills
Comment from Hotel Management
12 Nov 2024 by Management, Hotel Management
Thank you for staying with us.Best Regards,Philippe
