Ratings based on 2,544 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Great customer service and clean rooms.
Comment from Hotel Management
19 Nov 2024 by Sandy - Front Desk, Hotel Management
Thank you for your kind words! We're so glad you had a positive experience and enjoyed the clean rooms. We look forward to welcoming you back soon!
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Sandy - Front Desk, Hotel Management
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had such a positive experience. Your feedback means the world to us, and we're excited to continue serving you in the future.
by A verified traveler
Posted 17 Nov 2024
Excellent Customer Service !! Alfredo knows how to take care when it comes to superb Customer care.
Excellent place, very friendly and professional staff, had breakfast and server was so nice, very pleased with everything and I will be coming back.
Comment from Hotel Management
18 Nov 2024 by Sandy - Front Desk, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Alfredo and our team. We take pride in offering excellent customer service, and it's great to know we hit the mark for you. We'll be sure to pass along your compliments to Alfredo and the rest of the staff. We look forward to welcoming you back for another great visit soon!
by A verified traveler
Posted 17 Nov 2024
Reasonable prices and helpful staff. This is our 3rd stay and we will come back😀
Comment from Hotel Management
17 Nov 2024 by Sandy - Front Desk, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you had another great experience with us. It's always a pleasure to welcome you back, and we look forward to hosting you again soon. Safe travels until then!
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Sandy - Front Desk, Hotel Management
Thank you so much for the wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If there's anything you'd like to share about your stay or any way we can make your next visit even better, please don't hesitate to let us know. We hope to welcome you back soon!
by A verified traveler
Posted 16 Nov 2024
would you tell new owner at least get some water in the rooms and shuttle to air port please and pretty please
Comment from Hotel Management
16 Nov 2024 by Sandy - Front Desk, Hotel Management
Thank you for taking the time to share your feedback. We truly value all guest suggestions and apologize for any inconvenience you experienced. We’re grateful for your input regarding providing water in the rooms and offering a shuttle service to the airport. These are important considerations, and we’ll definitely pass along your suggestions to the new ownership team for review. We always aim to improve and hope to have the opportunity to welcome you again in the future.
by A verified traveler from Livingston
Posted 16 Nov 2024
The hotel is clean and the crew are professional and respectful specially the receptionist and food crew. Thank you
Comment from Hotel Management
16 Nov 2024 by Sandy - Front Desk, Hotel Management
Thank you so much for your kind review! We're thrilled to hear that you had a positive experience with our team, especially our reception and food staff. Cleanliness and professional service are top priorities for us, and we're glad we could meet your expectations. We truly appreciate your feedback and hope to welcome you back again soon!
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Christina Front Desk, Hotel Management
Thank you for taking the time to share your experience with us. We appreciate your honest feedback. If there were specific aspects of your stay that you felt could have been better, we would love to hear more details. Your insights are invaluable in helping us enhance our services.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Christina Front Desk, Hotel Management
Thank you for your feedback on your recent stay. We are glad you enjoyed yourself and welcome you to stay with us again!
by A verified traveler
Posted 15 Nov 2024
The location is great. Staff is amazing.
Comment from Hotel Management
15 Nov 2024 by Sandy - Front Desk, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our location and had a positive experience with our staff. We truly appreciate your feedback and hope to welcome you back soon!
