Ratings based on 968 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Bed are very very bad they have to put new ones really
Comment from Hotel Management
19 Nov 2024 by Sophia CSR, Hotel Management
Hi Norma,We apologize for the discomfort you experienced with the bed. We understand how important a good night's rest is, and we will certainly take your comments into consideration regarding the condition of the beds. We hope to have the opportunity to improve your experience in the future.
by A verified traveler
Posted 17 Nov 2024
trash trucks at 5am woke us up. rooms are a bit
run-down, but otherwise fine.
Comment from Hotel Management
18 Nov 2024 by Sophia CSR, Hotel Management
Hi Matt,Our team is pleased that overall, your stay was fine. We regret the early noise from the trash trucks and will look into ways to minimize disruptions for our guests. We also appreciate your comments about the room, and we'll be sure to address any maintenance concerns to improve future stays. We hope to welcome you back soon!
by A verified traveler
Posted 16 Nov 2024
I liked everything about this Motel 6 except we had to get anything we wanted from the front desk and not the maid
Comment from Hotel Management
18 Nov 2024 by Sophia CSR, Hotel Management
Hi Angelina,Thank you for your feedback! We're glad to hear you had a positive experience overall. We appreciate your input about the availability of amenities and will consider ways to improve the convenience for our guests. We hope to welcome you back soon!
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Sophia CSR, Hotel Management
Hi Clorisia,Our objective is to deliver a superior experience, and we acknowledge that we did not meet your expectations on this occasion. We are eager to gain insight into your challenges during your visit, which led to a rating of 1. Your candid feedback, whether positive or negative, is crucial for our continuous improvement. We look forward to the opportunity to better serve you in the future.
by A verified traveler
Posted 11 Nov 2024
The staff was amazing it's very quiet close to the freeway just real relaxed I had a wonderful stay there I wish they did have microwaves and many refrigerators but it was places to eat very close by. 😊
Comment from Hotel Management
12 Nov 2024 by Sophia CSR, Hotel Management
Hi Tamara,We are happy to hear that you had a relaxing and enjoyable stay. It's great to know that the staff made a positive impact and that the location was convenient for you. We appreciate your feedback regarding microwaves and refrigerators, and we'll take that into consideration for future improvements. We're glad the nearby dining options helped, and we look forward to welcoming you back on your next visit!
by A verified traveler
Posted 10 Nov 2024
Not recommend
Comment from Hotel Management
11 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,We apologize for the inconvenience you have faced. Please provide us with more details about your disappointments so we can make the required changes and improvements. We hope to serve you better in the future.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Sophia CSR, Hotel Management
Hi Paula,Our objective is to deliver a superior experience, and we acknowledge that we did not meet your expectations on this occasion. We are eager to gain insight into the challenges you encountered during your visit, which led to a rating of 1. Your candid feedback, whether positive or negative, is crucial for our continuous improvement. We look forward to the opportunity to better serve you in the future.
by A verified traveler
Posted 9 Nov 2024
Clean and nice property
Comment from Hotel Management
9 Nov 2024 by Sophia CSR, Hotel Management
Hi Violet,It is wonderful to know that you found our property clean and pleasant. Our team works hard to maintain a welcoming environment for our guests, and it’s always rewarding to hear when that effort shines through. We look forward to providing you with another great stay in the future!
by A verified traveler
Posted 3 Nov 2024
Chair in our room was about to break not enough towels pillows are flat and it wasn't as clean
Comment from Hotel Management
3 Nov 2024 by Sophia CSR, Hotel Management
Hi Taschira,We're sorry to hear about the issues with the room, including the chair condition, towel supply, and pillow quality, as well as cleanliness not meeting expectations. We’ll address these concerns with our housekeeping and maintenance teams to ensure a better experience for our future guests. We hope to have the opportunity to provide you with a more comfortable stay next time.
by A verified traveler
Posted 2 Nov 2024
It was the worse experience ever
Comment from Hotel Management
2 Nov 2024 by Sophia CSR, Hotel Management
Hi Jose,We apologize for the inconvenience faced by you. Kindly let us know about your disappointments in more detail. So, we can make the required changes and improvements. We hope to serve you better in the future.
