Ratings based on 319 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Staff were friendly and were always available when needed. There's plenty of space to park, just make sure the cars are locked. The rooms were well kept and clean but the sheets/towels have holes/some stains which I expected since it is
Comment from Hotel Management
14 Nov 2024 by Brand Experience Team, Hotel Management
Hi Annie, We’re so grateful to you for sharing your comment with us. We’re so glad you had a great stay, and we appreciate your kind words regarding the excellent service provided by our staff. We hope to have the pleasure of welcoming you back soon for another enjoyable experience. Safe Travels!Maz K.#Team6
by A verified traveler
Posted 11 Nov 2024
I don’t recommend this place at all, the pictures are misleading, it’s not cleaned properly. There was what looked to be blood splatter on the overhead lighting fixture of the bed and on the walls. The coffee maker literally was dirty and dusty inside the water reservoir( tried to clean it and it was just to much actual dirt. We killed two baby roaches and what ever they washed the sheets in definitely made me ich( not my husband tho). There was also hair all on the shower wall.
Comment from Hotel Management
12 Nov 2024 by Brand Experience Team, Hotel Management
Hi Carmela, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Natalie #Team6
by A verified traveler
Posted 31 Oct 2024
This place was quiet, clean and my pet was welcomed.
Comment from Hotel Management
1 Nov 2024 by Brand Experience Team, Hotel Management
Hi Damon,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith#Team6
by A verified traveler
Posted 28 Oct 2024
The room was very spacious and clean. Check in was fast and easy. Parking however is a bit awkward as its a small parking area and its not even.
Comment from Hotel Management
29 Oct 2024 by Brand Experience Team, Hotel Management
Hi Melissa, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6
by A verified traveler
Posted 27 Oct 2024
We liked to proximity to Burbank airport
Comment from Hotel Management
28 Oct 2024 by Brand Experience Team, Hotel Management
Hi Evelyn,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Brand Experience Team, Hotel Management
Hi Joe,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
by A verified traveler
Posted 18 Oct 2024
Great room for the price
Comment from Hotel Management
23 Oct 2024 by max, Hotel Management
Thank you for stars rating. See you soon.
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
23 Oct 2024 by h, Hotel Management
Hey friend thank you for rating us .Travel safe.
by A verified traveler
Posted 16 Oct 2024
The bed was so very uncomfortable, the bathroom was very tiny, the showerhead was gross, the a/c unit was caked in dirt/dust, the towels were gross, stained and had holes, there was only one mirror in the whole room, so we all had to cram into a tiny area to get ready. Will never book here again! $130 was absolutely unreasonable for these accommodations!
Comment from Hotel Management
16 Oct 2024 by Nancy Y., Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
by A verified traveler
Posted 14 Oct 2024
the room was clean, staff were nice, the area is pretty quiet, no issues whatsoever
Comment from Hotel Management
16 Oct 2024 by Brand Experience Team, Hotel Management
Hi Stefy,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6
