Ratings based on 965 Verified Reviews

3.8 out of 5
3.7 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 15 Nov 2024
Nice hotel, but the location is unsafe
3 out of 5
by A verified traveler

Posted 13 Nov 2024
Nice
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Nov 2024
5 out of 5
by A verified traveler

Posted 6 Nov 2024
Good staff member, especially the man for the parking lot, he is professional and very helpful
5 out of 5
by A verified traveler

Posted 5 Nov 2024
First time staying at this hotel. I was eerie at first due to the location but it was actually great. We didn’t walk during the night but during the day it was fine. It’s walking distance to the Placita Olvera for shopping and eating. The rooms are out dated but are super clean. I would definitely stay there again
2 out of 5
by A verified traveler

Posted 3 Nov 2024
Really wanted to like this property, but there were too many flaws. Staff was great. Easy checkin. Got to room—it was warm and stuffy. Turned in A//C… after about a min it turned off. The only setting that seemed not to turn off almost immediately was Fan. Room temperature never very comfortable there entire stay. Bed—-uggh! Lore and squishy. One thin tob sheet/bottom sheet, thin blanket and thin top cover. Sink—while washing face heard water draining below counter area. About half the water that went down the drain leaked somehow onto the floors. Even worse, got drainage to the floor when next fire neighbor used their sink. Just glad the toilet wasn’t involved. This place could do much better if they just invested a little time and money into it.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Nov 2024
4 out of 5
by A verified traveler

Posted 3 Nov 2024
Close to Union Station
5 out of 5
by A verified traveler

Posted 1 Nov 2024
Love the atmosphere of history around us