Ratings based on 962 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
Fantastic service. Quiet. Definitely worth it! Would absolutely return.
Comment from Hotel Management
1 Dec 2024 by Customer Service, Hotel Management
Karen, we're thrilled you enjoyed your stay at Marina del Rey Hotel. It's wonderful to hear you appreciated the peaceful ambiance and fantastic service. We look forward to welcoming you back!Sincerely,The Guest Care Team
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Customer Service, Hotel Management
Nima, thank you for staying with us at Marina del Rey Hotel. We hope you had a memorable experience and enjoyed your time here. We look forward to hosting you again in the future.Sincerely,The Guest Care Team
by A verified traveler
Posted 11 Nov 2024
Everyone one at the hotel was great and being on the water is always a good thing.
Comment from Hotel Management
11 Nov 2024 by Customer Service, Hotel Management
Nicolas, we're delighted you loved your experience at Marina del Rey Hotel. Being by the water offers a special touch to the stay, and our team strives to make each visit memorable. We hope you visit again soon!Sincerely,The Guest Care Team
by A verified traveler
Posted 9 Nov 2024
My stay here was average. Staff not very friendly, especially Valet person. Did not feel welcome.
Comment from Hotel Management
9 Nov 2024 by Customer Service, Hotel Management
Faith, thank you for sharing your thoughts. It's important to us that each guest feels at ease, and the feedback is noted for future visits. Should you choose to return, we are committed to enhancing your experience.Sincerely,The Guest Care Team
by A verified traveler
Posted 7 Nov 2024
They did not explain that it would be very difficult to sleep in the morning because of alarm testing. I would like a refund!!!
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Frank, the early morning disturbance was inconvenient. Situations like that are communicated when possible, but we're sorry for the inconvenience caused. Please reach out directly to discuss your concerns further.Sincerely,The Guest Care Team
by A verified traveler
Posted 7 Nov 2024
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Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Jourdan, thank you for sharing your feedback. The team will look into the points you've raised, as guest satisfaction is a priority. We hope for an opportunity to provide a better experience in the future.Sincerely,The Guest Care Team
by A verified traveler from Chicago
Posted 6 Nov 2024
Very nice place, especially with a room on marina side and bright morning sun light
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Jean, we’re delighted you loved your experience at Marina del Rey Hotel. It sounds like the marina-side views and morning sunlight made your stay special. We hope to welcome you back soon for another wonderful visit.Sincerely,The Guest Care Team
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
CorVaughn, thank you for staying with us at Marina del Rey Hotel. We are thrilled you enjoyed your experience. We're looking forward to welcoming you back in the future.Sincerely,The Guest Care Team
by A verified traveler
Posted 5 Nov 2024
The rooms are poorly cleaned. There are stains on the ceiling from the leaking roof. There are dead insects in the shower and on the walls. There is only one robe in the double room. I had to go three times until they brought it. There are no towels near the pool. I also had to ask and wait about 40 minutes, the dirty one got an infection. Good restaurant, bar, view of the yachts $ 400 per night is too expensive for such a place plus paid Parking
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Viktor, the issues you described are not aligned with the high standards typically upheld, and your feedback is valued by the team. The positive remarks about the restaurant, bar, and views are appreciated. Efforts will be made to ensure a more satisfactory experience in future visits.Sincerely,The Guest Care Team
by A verified traveler
Posted 3 Nov 2024
Had a couple of issues during our day however they were remedied very quickly staff for very receptive
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
James, thank you for sharing your experience. It’s wonderful to hear the team at Marina del Rey Hotel promptly addressed any concerns you had. We’re delighted you enjoyed your stay with us.Sincerely,The Guest Care Team
